Reviews (9,247)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 8, 2023

Amazing customer service and my agent Janet Zhang is very good at explaining everything very well and easy to understand, Very Professional!

Smoke O'Clock
United States
3 months using the app
February 21, 2023

I enjoy using CJ. This app really helps me when I do product research, also listing items to my store and seeking help from agents is very useful. I love working with my agents Niky Huang, Leah Cheng, and Mary Li !!

RoyalTendencies
United States
3 months using the app
August 14, 2023

I've had an exceptional experience with CJ Dropshipping, and I'm thrilled to share my thoughts. From the moment I started using their services, I've been met with outstanding support that truly sets them apart. Notably, two members of their team, Fionnula and Eugenia, have been absolute gems. Their dedication to assisting customers is remarkable.
Fionnula's and Eugenia's commitment to their work is evident in their kind and helpful approach. Whenever I've had inquiries or faced challenges, they've been quick to respond and eager to provide effective solutions. Their efficiency is truly commendable. The way they navigate complex issues with such speed is impressive and greatly appreciated.

The entire staff at CJ Dropshipping embodies the same kindness and helpfulness that Fionnula and Eugenia display. It's rare to find a team that not only understands their clients' needs but also works tirelessly to fulfill them promptly. The speed at which they address concerns and tackle tasks is a testament to their dedication to customer satisfaction.
In summary, my journey with CJ Dropshipping has been made extraordinary by the exceptional assistance I've received from Fionnula, Eugenia, and the entire team. Their kindness, helpfulness, and quick action have transformed my experience into a seamless and positive one. I wholeheartedly recommend CJ Dropshipping to anyone seeking a reliable partner with a team that genuinely cares about your success.

MyHighestDivine
Germany
3 months using the app
Edited September 18, 2020

My agent Nina is the best. She is really supportive and always answer my questions paciently and try to solve all the problems. Best app for dropshipping, times are fast and always very supportive. They're always willing to help. :)

Futura Shops
Mexico
3 months using the app
CJDropshipping replied August 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 23, 2023

I have been using CJ for some months now and it is a great site. recently I had some questions and Bonnie helped me. Customer service is important and CJ seems to value that.

The Hook Snap™
United States
3 months using the app
August 29, 2020

Mr Vicky Zheng helped me out for verification issue, He is really a nice agent, CJDropshipping should promote him. He is really a deserving person in his company.

BlueMarbel Collections
Pakistan
3 months using the app
CJDropshipping replied August 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2023

Sky Liu is always online and responsive, always solve my problems and questions, very recommendable

Best Seller Spain
Spain
3 months using the app
July 14, 2023

Box Chen is a customer service genius! Always friendly, professional and efficient. A true blessing to our team! Thank you so much for your outstanding work. Keep up the good work!

simplis
Switzerland
3 months using the app
August 8, 2023

Had a great experience with CJ so far, their agents have been especially helpful and responsive. Billy in particular has been extremely helpful, organising custom shipping, handling disputes and product discounts. Overall great service!

Little Soles
Australia
3 months using the app
April 28, 2023

Had a great customer service experience with Ruth. He was replying fast and got all my questions answered

Sweet Atmos
Greece
3 months using the app