Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

October 24, 2020

J'ai découvert l'application il n'y a pas longtemps. Jusqu'à présent, tout va bien. Ils répondent rapidement aux demandes. Je peux discuter avec mon agent à tout moment, en privé sur WhatsApp et / ou skype. Les temps de livraisons sont correct et l'interface est sympa

mooceo
France
2 months using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 3, 2024

Customer Service is good and reliable. Alan from CJ has been patient and kind with me as I was asking questions and made sure everything was good for me before taking a leave. I recommend.

Fellovy
France
About 2 months using the app
January 18, 2024

CJ Dropshipping is the best dropshipping platform for all the beginners. Their staffs are so coopertive and user friendly specially my online agent April Wang who helps me throughout the process.

Waji Mart
Pakistan
About 1 month using the app
December 16, 2022

Connie was super helpful and was very quick to reply, I hope the customer service is always this good.

Clutch Mount
United States
2 months using the app
April 12, 2023

My first experience was great, customer service is usually fast and I was very well attended by Lea, very helpful.

The Bloom Shop
United States
2 months using the app
January 7, 2024

Luria Xie helped me better understand how to start my store better, it was awesome
Thank you very much Luria

Ney Store
United States
About 1 month using the app
April 15, 2023

Agnes Fang from CJ was very helpful. She was making sure that I my issue was resolved. This meant a lot to me as it shows that CJ cares about its customers.

Scrollify
United Kingdom
2 months using the app
December 4, 2023

Tab Zhao is an exceptional sales agent who went above and beyond to help me find products. Their dedication to customer satisfaction are truly outstanding. I highly recommend Tab.

Noble Identity
Germany
2 months using the app
Edited October 16, 2023

Cheria made a great job helping me! Very reactive. Thanks a lot.

Zenith skin
Canada
2 months using the app
Edited May 10, 2023

Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Ruth and Karl Joe...., they are very kind persons and help me to find all information that I need.

S & A Creations
Jamaica
2 months using the app