Reviews (8,981)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

Edited May 10, 2023

Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Ruth and Karl Joe...., they are very kind persons and help me to find all information that I need.

S & A Creations
Jamaica
2 months using the app
Edited March 7, 2023

Sveta took the time to answer my various questions. I was able to solve my problems thanks to her explanations

CLEA SERV
France
2 months using the app
September 14, 2020

Great customer service. Hedy was very helpful and patient with me. Great agent. Very much recommend CJ Dropshipping.

Wezappa
Australia
2 months using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 10, 2023

Cj Janet are best their service and kindness! I appreciate her service. always support her!

Funky Store
Bangladesh
About 2 months using the app
December 25, 2023

CJ is extremely convenient, providing valuable assistance to cross-border store owners in achieving dropshipping and logistics during the early stages, saving a considerable amount of trouble. Highly commendable. Customer service representative July Chan is very diligent and responsible, helping me resolve numerous issues.

Piscesnet
China
About 2 months using the app
June 8, 2023

I really love how responsive CJ dropshipping team is, specially their dedicated and hardworking agent Ze Wu.

He has helped with all possible ways for setting up the products on my shop, the way I want.

Thank you for everything :)

The Dentalist
Canada
2 months using the app
May 29, 2022

Jacob Zhao was great, helped me out a lot and did good work for me. He clarified what was going on for my orders.

goodpour
United States
2 months using the app
November 8, 2023

i have to say i had a very great experience with Zoey Zheng
very helpful and quick to answer my questions.

Night Wonders
United States
2 months using the app
March 21, 2023

My agent was Billy and he replied really fast. His work was very helpful to me and solved my problem. I hope I can continue working with him.

MamasTag
Germany
2 months using the app
July 12, 2021

Bonnie Gu was very helpful and tried to solve my issue. Great Customer Service thank you for fixing my problem

Lasuede
Jamaica
2 months using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.