Reviews (9,096)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 25, 2023

el atencion al cliente y los cambios de diseño o cualquier cosa que tengas que solucionar son muy efectivos y es una buena plataforma para encontrar proveedores, gracias shicharl que fue mi asistente en muchas dudas que tuve

FalconFit
Spain
2 months using the app
September 16, 2023

one of the best in the real market, their team really help when you face issues and also their sourcing methods really keeps the potential of marketing unlimited, we don't really see the need for any other suppliers in any shops. great job! thanks!
our agent dear Sita was so fast and officiant that i never felt unsecure. best of luck to her.

Mollior
Canada
2 months using the app
April 2, 2021

HIGHLY RECOMMENDED!!
I am new to this app and I really love it because all my needs are being assisted and supplied. Cecil Chen is really helpful and provided all the information that I am asking regarding the products I am planning to enlist. She's also very friendly and I can feel I am not talking to a robot but a human. I've encountered some dropshipping apps but this experience I have with CJ is the best, so I will stay in CJ:_)

znartrends
United States
2 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 9, 2023

ZOEY ZHENG. She helps me a lot. Reply message immediately and quickly. Good customer service and nice person. She deserves a ten mark <3

DBRACELET
Vietnam
2 months using the app
January 2, 2023

While I haven't used this to dropship just yet, my experience with Shelly Yang was fantastic. She answered all my questions quickly and effectively!

Boresso
United States
2 months using the app
September 18, 2023

Customer Service is really helpfull. With no time in queue.
Freda Deng was helped me understand where to find some details within a couple of minutes.

RetroNosta
Netherlands
2 months using the app
January 12, 2023

Good customer service, their website is very easy to use and understand, and they have a wide variety of products.

Amourti
United States
2 months using the app
February 21, 2023

Thanks for yor great support. Especially Phoebe and Remi who answered my questions about my CJ Account immidiately. I am looking forward for good Business Partnership.

Best Regards

Robert

Fitbloc
Austria
2 months using the app
Edited August 1, 2023

As a dropshipper, it is very important to me Ship my products in time, Ruth really helped me a lot and I appreciate her help a lot. Very patient, kind, and knowledgeable. I commend her! I also commend Eugenia, she is excellent and helps me from time-time as well :) really well done guys

Snuggies Nursery
Canada
2 months using the app
June 3, 2023

Bird, l'agent qui travaille avec moi sur ma boutique est très engagée et investi pour collaborer au mieux. Il me propose un suivi personnalisé et est à l'écoute de la moindre de mes demandes. Il sait réagir vite ce qui est vraiment satisfaisant.

Ventura®
France
2 months using the app