Reviews (8,921)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.
Refine
-
By rating
Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.
Thanks so much to Zoey for being there to guide us through this process!
Miya Huang is my personal assistant from CJ and it is easy to work with her, the listing process is very simple and straightforward
The services are excellent, especially with agent Hedy. He always listens, responds very quickly and is very friendly. I recommend CJ dropshiping.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Great customer service, easy to use, makes dropshipping that much easier. Had a question about a product and Donna had a quick answer for me with a professional manner.
Thanks you so much Violet for helping me out and I like the way she taught me clearly answers and I wanted to thank her personally.
It took time to figure out the ordering process on CJ Dropshipping, as I am used to American sites that are configured a little differently, no worries though Alina Liu took the time to chat with me and make certain I was able to get my order sent out to my Customer in the UK without issue. She is polite, friendly and very informative! She is an excellent company representative.
Cjdropshipping has amazing customer service, especially from my agent Ken. They have a quick response time and are very helpful.
Easy to use interface and very timely and fast response! The agents have been extremely useful as well in providing additional information from each supplier :)
Shicharl was amazing with helping me connect a new product variant to my shopify store! She was thorough and quick to respond making this a very easy process. Thank you so much! Highly recommend CJ Dropshipping as they are always so fast to help when needed
CJ was my first Dropshipping App and It is still. I love this app so much. When I started my business, I had no idea. But everything was explained to me at CJ and now I am also very successful. I also owe that to my agent Chloe, who always takes great care of me and always helps me. Keep it up CJ Team!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!