Reviews (8,058)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

May 16, 2023

o atendimento de Layla Long foi perfeito tirando dúvidas sobre os produtos! um dos melhores fornecedores pra quem faz dropshipping

wesley silveira
Brazil
About 2 months using the app
September 24, 2020

You can't go wrong with CJ dropshipping. Awesome support and reliable deliveries. Thanks to my agent who is really working hard for me.

gigglypetpaws
India
About 2 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 3, 2022

Customer support is amazing! I was helped by maya wang she was fast responding and sent out a new sourcing request for me.

iNovLife
United States
About 2 months using the app
CJDropshipping replied November 30, 2021

Thank you for your feedback! Your approval is our motivation.

June 9, 2023

foy shelby is a really great assistant. he helps me to solve all my problems.I am satisfied with his service.thanks.

Agarstore ltd
United Kingdom
About 2 months using the app
May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Chic Pet Company
United States
About 2 months using the app
CJDropshipping replied June 1, 2021

Thank you for your feedback! Your approval is our motivation.

June 1, 2023

Best fulfillment app to use. Besides the cheap prices for goods and shipping, customer support is amazing. Always reply within minutes and do their best to help you out. Bonnie Gu, was so far the best person from customer support, I have spoken to. Helped me with multiple issues and answered all questions.

ShopVeluna
United States
About 2 months using the app
Edited May 3, 2023

Perfect app
They are very professionals specially Niky the customer service who helped me for everything.
I recommend this app

Jcastore
United States
About 2 months using the app
May 6, 2023

Agent Zoey did a great job helping me out. Fast reply and overall professional communication. Looking forward to working with CJ.

techoutletspot
Spain
About 2 months using the app
February 27, 2022

Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked

khollect
United States
About 2 months using the app
CJDropshipping replied February 28, 2022

Thank you for your feedback! Your approval is our motivation.

October 3, 2021

Overall, this is a great app to use! It's very simple and makes it easy to order items for customers. Even when I need help, they show great customer service. Most recently, I talked with Henry and he was very helpful.

At Home Wonders
United States
About 2 months using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.