Reviews (8,058)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

January 6, 2023

Ken Yang was very pleasant to work with today during my first session with CJ thanks again Ken Yang!!

Life Shack
United States
About 2 months using the app
May 17, 2023

It’s been a very smooth transition to using CJ Dropshipping. Brian is very helpful, and so far orders have been fulfilled correctly and faster than the estimated time is provided.

Graceful By Design
United States
About 2 months using the app
June 8, 2023

The service is amazing, so far I have been getting fast replies to all my questions. Bianca one of employees of the service team is especially amazing, quick to respond and says everything so politely.

Bescara
United States
About 2 months using the app
March 2, 2023

I think CJdropshipping is a pretty good way to start a dropshipping business. My first two test orders are currently being placed within the shipping timeline, and my agent Brian is helpful and kind. I would definitely recommend it.

Rosezana
Canada
About 2 months using the app
December 9, 2022

Mit das beste Unternehmen wenn es ums Geschäft aufbauen geht! Ich kann es nur uneingeschränkt weiterempfehlen!

designed-home.com
Germany
About 2 months using the app
January 25, 2023

C'est une bonne platforme en générale, temps de livraison réduit mais le prix en paye les conséquence. Les agents sont réactifs au top

CycloSafe
France
About 2 months using the app
May 4, 2023

I got quick answers on my questions from Fionnula from CJ. Thanks for supporting our business and make it smoother. Thanks!

Globalstore
Georgia
About 2 months using the app
August 6, 2020

This plattform is awesome. They have good products and very competent agents, which help wherever they can. I also feel like my agent Howard Huang is always trying to help me even beyond my questions. I would definetly recommend CJDropshipping!

HappyBabySmile
Germany
About 2 months using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited June 8, 2023

I had a minor issue and a few questions about my store, Layla Long was able to answer and solve everything! Phenomenal customer service. Thank you tremendously Layla!

Update: Hello everyone A&E here! Just came on here to write another review. My personal agent Layla Long actually reached out to me on her own because she had not heard from me in a while. She literally messaged "Hello friend its been a while is everything okay? I haven't heard from you" This message meant allot to me and came at a perfect time because I was a little frustrated/upset with my website. It showed me that she actually cares! We than began to speak and I started explaining my frustrations. I literally felt like I was speaking to a friend whom I have known for years. She listened to everything! She gave me advice answered questions that I have been holding back and not asking, some of the questions asked were related to shipping times, products, pricing, how online business works in general and much more. We spent over 30 minutes speaking back and forth with each other. We even laughed and I enjoyed the conversation, I learned allot in the process of it all. CJ dropshipping is by far my favorite! Great products and respectful staff. I would not choose another supplier! I have also made a new friend, who I bet is working really hard right now while I write this review haha. Thank you for everything Layla! Its also because of Layla that I will not choose another supplier!! Once again, great customer service, great products. They make you feel welcomed here and Im grateful to be apart of it all!

A&E
United States
About 2 months using the app
June 8, 2023

I haven't started yet, just about to start and launch and still in the planning phase. Diana and Connie are helpful with my clarifications. Getting the no-filter answers and just straight facts help in brainstorming.

Will update after store and campaign launch regarding fulfillment.
Thanks!

The Unperturbed
Philippines
About 2 months using the app