Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited November 15, 2024

The CJD agent, Zoey Zheng, attended to my enquiries today. She was most helpful. The service was prompt and very efficient. Thank you, Zoey. Thank you, CJ Dropshipping.

daisys-choice-homeware
Australia
Almost 2 years using the app
August 9, 2024

I put the maximum rate cause it's not possible to put more than 5 stars. Literally help me out 6 hours straight. the only one is helping me, more than my personal agent... Please keep Connie Jin.

Violamoda
Italy
8 months using the app
Edited November 15, 2024

I want to thank Billy for the efficient resolution of all the problems and doubts I have had, highly recommended!

LA TIENDA DEL VIAJERO
Spain
2 months using the app
October 16, 2024

Doki Huang
amazing and fast service

Uh·glees
Italy
2 months using the app
August 30, 2024

I am extremely satisfied with the customer service I received from Camilia Zhu. She went above and beyond to help me solve my problem quickly and efficiently.

PointsPet
Türkiye
6 months using the app
September 18, 2024

Outstanding service, John is great! Fast replies, great service, and very helpful! Highly recommend!

Versa
Canada
3 months using the app
September 28, 2024

Thanks to zoey zheng for her quick help with my fulfilment issue

6-grams
Australia
About 1 month using the app
August 28, 2024

Great experience with our agent July Chan - she goes the extra mile to make sure everything is well taken care of. Is responsive and follows up on the request we put through. Highly recommended.

The Divine Being
Singapore
About 2 months using the app
August 27, 2024

I have just started to use CJ and I must say that the customer service is great. Zoey, my agent, was super helpful and answered to all my questions very quickly finding solutions to issues a was having due to my inexperience.

Thanks Zoe!

Daruma Power
Italy
About 1 month using the app
September 12, 2024

Very good and super fast customer service. Leah helped me a lot explaining a bunch of things in detail and also providing me with relevant articles to read

Kink Knot
United Kingdom
23 days using the app