Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 29, 2024

Very cool app. Thank you to the private agent Dolly who helped me so much

L'Arroseur arrosé
France
About 4 years using the app
October 8, 2024

Lea Zhang is great to work with. Great customer service

SharkFit Activewear
United States
3 months using the app
September 19, 2024

Great service, fast and efficient....Very reliable...thank you CJ

Fashion De Glamm
United States
About 1 year using the app
September 4, 2024

Wow, great service! Connie helped me a lot. I had so many questions that would have taken two days to receive answers if I had submitted a ticket, but she helped me right away. Thank you, Connie! :)

My Store
United States
About 2 months using the app
September 11, 2024

My agent "Steph Zhu" is verry good, help me for any question. CJ support you 24/7 i am happy work with you!

KissenKiste
Germany
7 months using the app
December 13, 2024

Wat a great service and a quick response. Sveta is verry friendly and she helps me perfectly

Zandano.nl
Netherlands
About 24 hours using the app
October 9, 2024

Great. I like the customer support WhatsApp most. They respond very well.

Finch Vista
Canada
About 1 month using the app
September 10, 2024

I would like to highlight the excellent quality of the support provided by CJ, especially from my agent, Chandy chen. The team demonstrated a courteous and professional approach, always ready to listen and resolve issues with speed and efficiency. I am extremely satisfied with the service and recommend CJ to anyone seeking high-quality support.

Vissary
United Kingdom
26 days using the app
September 5, 2024

New to the CJ community here, but so far it's been a thousand times better than dealing with AliExpress. Bonney has been a great help with questions and service. Thank you.

Panda Dodo
France
2 months using the app
August 29, 2024

Very satisfied with the service. Krise helps me well and is always available quickly. He also helps with finding solutions. Definitely highly recommended! thanks.

Senza-Stockholm
Netherlands
5 months using the app