Reviews (8,093)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

February 28, 2023

Rebecca is an extremely reliable customer support employee who responds quickly and always provides helpful answers. She is highly effective and customer-oriented, making her a great asset to the company and its customers.

MZ onlineshop
Germany
About 1 month using the app
December 15, 2022

Great live customer service, I had a lot of questions about my test orders and custom packaging that were answered by Jolee Gong, she was the best and took a lot of time to help me!

Wencek Whitening
United States
About 1 month using the app
April 13, 2023

I was helped by Sena Yang, and I was really impressed by her because she was a great and friendly assistant who answered some questions I had no idea about and guided me to solve the problems. Hopefully, this is a good start for me to be able to work with you and maybe the other customer service until I'm successfully doing this business. Thank you again, I appreciate it!

Flora Spy
United States
About 1 month using the app
March 12, 2023

Brian is doing a tremendous job as my designated support agent!

Everything else runs smoothly, all in all I am really happy with CJ Dropshipping.

Fempal
Germany
About 1 month using the app
June 6, 2022

Excellent service, with several varieties of quality products and personalization, I'm glad I found it.

Lovedema
Brazil
About 1 month using the app
June 16, 2023

Just started using CJ Dropshipping. Haven't figure out all the aspects of CJ yet, but my appointed personal agent "Danica Chen" has been really helpful. Her professionalism gives me the calm and confidence that I can accomplish I want to do moving forward with CJ!!!

Hug Love Product
United States
About 1 month using the app
May 16, 2023

"Angel from cjdropshipping was amazing! Their kind and helpful customer service truly went above and beyond. Thank you so much!"

valocko
Canada
About 1 month using the app
April 3, 2020

Good app and a really good support for new users. Talk to Susan Zhou and she helps me with all my questions directly.

Multi Buds
Belgium
About 1 month using the app
February 28, 2023

I got Angel as support agent. She did a great job! She answered all of my questions. Her attitude was awesome. I’m super happy with our interaction.

TribeStyler
Sweden
About 1 month using the app
November 18, 2021

J'utilise l'application, et à chaque fois que je sollicite de l'aide on me réponds tout de suite et avec précision ! Cristina Chen a été parfaite, merci à elle, compétente, rapide et patiente!

Sophie Bricole
France
About 1 month using the app
CJDropshipping replied November 18, 2021

Thank you for your feedback! Your approval is our motivation.