Reviews (8,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

April 29, 2020

I like CJ dropshipping.
I appreciated the reactivity of Agent Celia. it allowed me to validate my order as quickly as possible. Congratulations to cjdropshipping

SWAB
Australia
About 1 month using the app
CJDropshipping replied April 29, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2020

Awesome App. The shipping times to Germany are great (about 5-15 days) and you also get a personal shipping agent.

Fahrradtasche
Germany
About 1 month using the app
CJDropshipping replied July 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 13, 2021

Thanks to Gina starting my Shopify Store got really easier, She was there to help every single time I needed her.

Un Bracelet
United Kingdom
About 1 month using the app
CJDropshipping replied January 13, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 14, 2020

I can only recommend CJ Dropshipping especially the service consultant Lucy Huang was always on my side for questions :)

BLAINTAINE
Germany
About 1 month using the app
April 6, 2023

Ken helped me very well, helped me set up IOSS settings very quikcly. Thanks! Great answers to my questions.

Catique
Netherlands
About 1 month using the app
May 21, 2021

Great customer service and support. Answered all my questions perfectly and provided detailed and concise information

NaLaan
Thailand
About 1 month using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

January 24, 2023

This guy Michell Luo is amazing. Always helps me out and i always get fast replys. I just got started with dropshipping so he is really helping me with figuring out stuff on this app

itsamore
Romania
About 1 month using the app
February 28, 2023

Rebecca is an extremely reliable customer support employee who responds quickly and always provides helpful answers. She is highly effective and customer-oriented, making her a great asset to the company and its customers.

MZ onlineshop
Germany
About 1 month using the app
December 15, 2022

Great live customer service, I had a lot of questions about my test orders and custom packaging that were answered by Jolee Gong, she was the best and took a lot of time to help me!

Wencek Whitening
United States
About 1 month using the app
April 13, 2023

I was helped by Sena Yang, and I was really impressed by her because she was a great and friendly assistant who answered some questions I had no idea about and guided me to solve the problems. Hopefully, this is a good start for me to be able to work with you and maybe the other customer service until I'm successfully doing this business. Thank you again, I appreciate it!

Flora Spy
United States
About 1 month using the app