Reviews (8,093)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

June 9, 2023

Chandy Chen was great assisting me navigate my order. Awesome expereince completing my order with CJ Dropshipping.

TageUnlimited
Canada
About 1 month using the app
October 5, 2020

Excellent !! I recommand, very professional and easy to use especially the team Chat.. I'm soglad to use it

KENZ-STYLE
United Kingdom
About 1 month using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 17, 2022

très bon agent, m'a aidé plusieurs fois à résoudre certain problèmes rencontré, répond très rapidement, je le recommande !!!

Célital
France
About 1 month using the app
September 25, 2021

I'm still figuring out how to dropship because it has been very confusing for me, fortunately I have a great supporter, my personal agent Sveta that has helped me a lot to clarify some things.

Norteada Once
Mexico
About 1 month using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.

September 22, 2020

I used this app for my first drop shop, and it was amazing. My Agent, Jack Lu, Helped to me in every step, with any problem, and this very quickly.
I recommend this app and this agent. I have given 5 stars, because I can't give more!

Neck massager pro™ - Official store
Italy
About 1 month using the app
CJDropshipping replied September 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 21, 2021

The range of products available through CJ is great. the best part is, if they don’t have what you’re looking for, they will source it for you and usually cheaper than everywhere else! Gina, My agent at CJ has always been incredibly helpful with sourcing products and answering all my questions. Thanks!

MySimplifiedDesk
Australia
About 1 month using the app
CJDropshipping replied April 22, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited February 17, 2023

I had a good experience with Erica, Jesse and Chris. They are good representatives. They replied to all of my questions with patience.

Valuents
United Kingdom
About 1 month using the app
November 20, 2022

Bruce Lin helped me to get updates on the delivery very quickly and was very friendly & responsive.

Cushy Mood
Netherlands
About 1 month using the app
January 9, 2020

Really helpfull app. my branding and shipping time have been improved. And My agent is really reactive and serious.

LittleShiny - Joyas personalizadas
France
About 1 month using the app
May 10, 2023

Super application, there is so many features and everything is done to assist you in the best way possible even as a beginner in dropshippign. I am particularly happy with the customer service. They replied to my queries super fast and provide the necessary information in a minute. I recommend the Agent Zoey

HappyHavenHome
Denmark
30 days using the app