Reviews (8,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

December 17, 2022

It's my first order and everything going well, thanks for Ceci helped me very well buy locating my order and make everything in the right way

Nonynana-Essential
United Kingdom
20 days using the app
June 30, 2021

I am very satisfied with this platform and with my agent Danny which is very helpful and professional.

sttorify
Czechia
20 days using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

October 9, 2022

Remi is my agent, she helped me very well, thanks to her. I had a synchronization problem and everything was fixed!

SprayPocket
France
20 days using the app
November 26, 2021

Excellent app and Excellent service, the agent is able to solve any kind of your enquiries with instant response. Thank you!

LS House Upgrades
Vietnam
20 days using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

March 30, 2023

Very good app the Agents are very helpful and quick to respond to any queries you might have. I have beeen using for more than a year.

Ayvora
Austria
20 days using the app
February 28, 2023

I can truly say that Anne Yao has the best customer service, she was very polite and helped step-by-step through a problem I was stuck on. Amazing customer service

Spotlesspod
Australia
20 days using the app
September 1, 2020

I am using cj since 1 month and I love their support service, they give you an agent that always solve any poblem fast. I think I am lucky to have Catherine Li as agent. Shipping times are good too

LuLuxBeauty
Italy
20 days using the app
CJDropshipping replied September 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 12, 2023

Even though we have the middle of the night at my time, Niky accompanied me through the night and answered all my questions... Believe me, there were quite a few, hehe! Thank you Niky!!

myAmara
Germany
20 days using the app
June 8, 2023

Lavinia Liang on the C was amazing!!! she helped me with my issue and went above and beyond to help me!!!!

JTW Boutique
United States
19 days using the app
August 11, 2023

Bonnie Gu helped me to recover a lost order in just few minutes. She was helpful and fast. Thank you very much!

BareBaddieLondon™
Italy
17 days using the app