Reviews (8,093)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

November 12, 2020

I had been trying to find different providers that can help with my store supplier and shipping needs and came across CJ Dropshipping. they have been absolutely superb with sourcing the items I needed and even the support is second to none. I recently had some changes to a a popular product on my store. Bianca messaged me and and advised of the changes and had automatically sourced the latest version and synced it with the existing product numbers to save time. she also very meticulously updated all of my orders before being shipped out! This has helped me a great deal!

The Christmas World
United Kingdom
About 1 month using the app
CJDropshipping replied November 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 30, 2021

Great Service and Quick customer Support. Got website bugs a few times, but their IT team resolves this out immediately. The good part is Personal Agent who clarifies everything.

CLYEAR
India
About 1 month using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

November 23, 2022

Excellent service when you got the right person like Ada Qiu. Very professional and kind. Looking forward to working with you again. thanks

G-COLD
France
About 1 month using the app
October 28, 2020

Good app, agent Janet Lin is very friendly and helpful. Whenever I have questions, she will provide me with the answer promptly and politely. Recommended.

Galaxone
Singapore
30 days using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 26, 2020

CJ is absolutely the best for dropshipping ! They literally do all the work for you. On top of that, customer service is very responsive and quick. My personal agent Jack Lu who is super nice and friendly. He gives me all the answers I need and guides me through every details. Thank you for everything!!

Glam A
Canada
30 days using the app
CJDropshipping replied December 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 12, 2020

The customer service is great. I told them that the weight of a product listed on CJ was not correct and they promptly changed it. The app is easy to use. I recommend it to all dropshippers.

Healthonica
Hong Kong SAR
30 days using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 2, 2023

The customer service is amazing, Cara Luo really reassured and helped me with everything I needed !!

onfleek
France
29 days using the app
July 23, 2020

Very helpful customer service, guide me through step-by-step and very responsive. Highly recommended.

SYCOLAB
United States
30 days using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 19, 2020

Nice fulfillment app that is convenient to use.
Large catalog of products and great CS support as well.

PETURDAYS
Hong Kong SAR
30 days using the app
CJDropshipping replied May 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 10, 2023

fast It was pleasant to work and the customer service is the best, especially Bonnie he is so helpful!!

SportsBliss
Saudi Arabia
30 days using the app