Reviews (9,605)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited September 9, 2024

Based on my experiences, I do NOT recommend this app.
I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately.

Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks.

When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping.

Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

Geniva
Netherlands
4 months using the app
Edited September 27, 2024

Rami Wu is a dedicated support specialist at CJ Dropshipping. He's always ready to help, providing quick and effective solutions with a smile. Whether you have a question or need assistance, Rami Wu is your go-to person for top-notch support.

alisnabb.se
Sweden
4 months using the app
August 10, 2024

I've just started using CJdropshipping to source products for my Shopify store, and they have consistently exceeded my expectations. The product variety, fast shipping times, and seamless integration with Shopify make it a great service. CJdropshipping has truly streamlined my business operations, allowing me to focus on growing my store. Highly recommended! and
Ken from has been fantastic! His quick responses, attention to detail, and willingness to help have made my experience with CJdropshipping even better. Thank you, Ken!

Road Runner ECOM
United States
5 months using the app
December 7, 2024

Great website. Thank you Skylar for your help, great service!

Mijn winkel
Belgium
About 12 hours using the app
August 21, 2024

One of the best Dropshipping applications on shopify for sure. Had some issues with my orders but Lahne my agent helped me out alot.

Omniaring. Smartring for tracking Sleep, Fitness, Activities, Stress and overall Health
Switzerland
7 months using the app
Edited October 7, 2024

Great service from Bellica! Very helpfull and responds fast. I am very happy with CJ's customer service

Villeso
Netherlands
7 months using the app
August 17, 2024

Amazing customer service from Mrs Kribee! She was able to solve this huge problem that hindered me from moving forward in my business! Super awesome support staff! I can’t thank you enough xoxo

My Store
United States
3 months using the app
December 21, 2024

best helper

DiloTech
United States
4 months using the app
September 9, 2024

They have the best service and the best products .. Also the support is amazing !!

Digipotstore
Greece
4 months using the app
August 14, 2024

Steph Zhu one of the customer service agents helped me understand the intricacies of the logistics chain and how additional charges can show up after an order and why. She took the time to help me until I was satisfied and got the answers I wanted.

Canis Alpine
Sweden
3 months using the app