Reviews (8,934)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

March 7, 2023

Thanks to Sian Liang that helped me in every question I had , very fast reply , thank you............

Buy Trend Shop
Greece
About 2 months using the app
April 7, 2023

If you need good service, you are in the right place. Fast and good answer and solve problem what is most important.

Updecore
United States
About 2 months using the app
Edited November 27, 2020

have good agent service(wilian wei), very convenience & choose the goods I want, I have used it for a year, recommend it.

findagoods
Malaysia
About 2 months using the app
CJDropshipping replied November 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 29, 2020

I have been using CJ for a while. Cj is a amazing platform with customer centered service. Thanks to our agent Sharon for great ongoing support.

VERVE IVY
Australia
About 2 months using the app
CJDropshipping replied September 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 28, 2020

i love this company, I use cj for about 50% of my products and they offer competitive pricing and fast shipping! I also work with a customer service representative named Jenna Zhu! She helps me so much and responds to my questions very quickly and I really believe that she maks the experience I have working with CJ so much better! Thank you all so much for your help and good work in this space!

Plerng Por
United States
About 2 months using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 20, 2023

I loved using CJ dropshipping as a platform for dropship my products and management, all products are awesome and good quality, when it comes to agent helpers Linda is a professional on it, she helped me when i need information about a product even creating a ticket to solve a product issue, thank you CJ dropshipping and Linda for making my experience on dropship better than ever.

Miscellaneous Platinum
United States
About 2 months using the app
October 1, 2023

Thank you so much Sveta for helping me today. Great service

Sofia’s Closet
United States
About 2 months using the app
October 27, 2022

Fiona Xu, is the best customer service agent ever! She fixed any problems or questions you have. Fiona Xu is super helpful and patient, taking precious time to help. Thanks.

The iGlow
Australia
About 2 months using the app
December 6, 2022

Verygood app and fast delivery with best customer service i recommened it for you if you need to begin with dropshipping

Ermachic
United States
About 2 months using the app
Edited April 26, 2023

I am very satisfied with the services of CJDropshipping and Kitty Luo. Kitty is very responsive and helpful.

Novic
United States
About 2 months using the app