Reviews (8,119)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

May 15, 2023

I'm having a good experience so far. Big thanks to Cheria for helping me with some questions about a product!

DwellTrends
United States
27 days using the app
March 24, 2023

Violet was amazing she was so patient and nice I was actually shocked by their costumers service I can’t wait to start working with them I highly recommend
And once again thanks violet your the best!

Moon Beauty
Israel
27 days using the app
October 19, 2020

I'm very satisfied with CJ. Customer service was awesome thanks to Cole Chou. I would highly recommend to anyone in e-commerce!

Solace Pro
United States
27 days using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 28, 2023

My agent friend Shicharl who took care of me is really great at this job. He patiently answers all questions. and does his best for you. thanks a lot.

rollybally
Türkiye
26 days using the app
May 18, 2023

I've talked to ''Michell luo'' for my product sourcing , She helped wonderfully about that, thanks to her and CJDropshipping

Gourmet Gadget
Türkiye
26 days using the app
June 3, 2023

We have recently started, but I can say that Bird is very responsive and understanding. He always replies quickly and has a good sense of humour too! I look forward to working with them more and Bird in particular.

Scoogs
Malta
26 days using the app
January 5, 2022

I have been using cj dropshipping for 1 year now and I must say that it is a great platform, the customer service is really super, I recommend it !!!!

Lombarcasa
Italy
26 days using the app
CJDropshipping replied January 5, 2022

Thank you for your feedback! Your approval is our motivation.

March 6, 2023

Alina Liu was awesome and has great customer service! She was very helpful and responded promptly to all my questions.

shophouseoffiori
United States
26 days using the app
Edited March 26, 2021

It's a great app, the customer service is amazing, they are available 24/7 and very helpful. The app is easy to navigate and learn,I'm very pleased! HIGHLY RECOMMANDED.

OhMySmoothySkin
United States
26 days using the app
CJDropshipping replied March 28, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 28, 2023

Thank you, Gina Ge, for your great work! I appreciate your help and look forward to continuing our collaboration.

koilou
Poland
26 days using the app