Reviews (8,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

July 28, 2023

"Exceptional Service and Reliability!

I cannot express how impressed I am with my dropship agent's services. From day one, they have been incredibly reliable, efficient, and attentive to my needs. The communication is top-notch, and they always go above and beyond to ensure my orders are processed smoothly and delivered on time.

Their product sourcing is remarkable, and I am constantly amazed at the quality and variety they offer. The seamless integration with my store has made managing inventory a breeze, and it has definitely boosted my business growth.

Working with them has been a game-changer for my dropshipping business, and I wholeheartedly recommend their services to anyone looking to elevate their eCommerce game. Thank you for being an invaluable partner in my success journey!"

Iconics Hub
Australia
13 days using the app
October 15, 2023

Cristina answered quickly and full of information and was able to help me quickly. Thank you cristina!

youreward
Switzerland
6 days using the app
March 19, 2023

Fast customer service.
Phoebe Lin cleared all my questions and helped me a lot.
She was very kind and attentive.
Thanks!!

TrendHaus
Brazil
14 days using the app
August 15, 2023

Very good experience with this platform and my Cj Assistent Bruce Lin. He is always available for my questions, and make his work very well

Rückenhelfer
Germany
12 days using the app
May 7, 2023

Thank you very much Leah for helping me, today I had my first order ever on my store and I wouldn't be able to fulfill it without her help, very much appreciated and looking forward for future conversations :)

elphira
Slovakia
14 days using the app
May 7, 2023

I spoke with Cristina Chen
today, Cristina Chen was super helpful and extremly patient . I am grateful for Cristina's assistance and willingness to help research and resolve my issue.

jeuta
Egypt
14 days using the app
January 25, 2022

great service and I'm so happy with the support, very friendly and have a good work process. i was having problem in cjdrop because it's my first time in drop and they help me a lot

Godarma
France
14 days using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

November 28, 2022

the best app to start, very intuitive, has very good customer support, and loads of youtube content.

fluffiiz
Portugal
14 days using the app
June 4, 2023

At first, I needed clarification on what I was doing or feeling sketchy when using customer support to ask a question and where to guide my answer. After talking to the person on customer support they gave me clear answers and I feel more trusted with cj dropshipping. Whenever you have a question go to customer support and talk to your agent they will guide you in the right direction.

Altrality Inlet
United States
14 days using the app
November 21, 2022

i start to use cj from one week and there was a big mess understand from my side and finally @Cristina came to save my day with her amazing help ,thank u so much from all my heart

Moda Check
Jordan
14 days using the app