Reviews (8,041)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

June 5, 2023

Got Donna as support and was very happy with her fast and helpful replies : ) I hope my branding will be prosperous with their help.

Shiroi kinu
Germany
9 days using the app
February 14, 2022

Love the customer service from CJDropshipping. Thank you Jacob Zhao for the great customer service..

The Gift Club
Hong Kong SAR
9 days using the app
CJDropshipping replied February 14, 2022

Thank you for your feedback! Your approval is our motivation.

April 18, 2023

Thanks, Yvonne Xu! She is very helpful and responsive to my inquiries. Looking forward to working with all of you as I grow my business with CJ Dropshipping. :)

Light Glow Essentials
Philippines
9 days using the app
August 11, 2021

I needed advice on when to add CJ to my site and Elina helped me decided when I should add it. Since my products were very similar and my new site is almost ready to launch, I decided to go with CJ Dropship. They have a TON of products for you to choose from and a US warehouse for faster shipping to your customers.

Clever Thingz
United States
9 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

August 12, 2022

My experience here is very good, with a very helpful service with my agent Ada that is the Top here, very kind and professional, available in every moment to solve my problems. I advice this app !!!!

https://www.stripegym.com/
Italy
9 days using the app
August 1, 2022

The app is great and Alan was super helpful. He walked me through orders and helped with all my inquiries related to fulfillment and custom photos. Thanks!!

FS9 Tactical
United States
9 days using the app
August 8, 2023

Staff at CJ are fantastic Lindsay Lin was very helpful and efficient when dealing with my query.Problem solved effectively and professionally.Very happy with the service.

Marcia Creative Arts Shop
United Kingdom
7 days using the app
June 12, 2023

I would recommend this app to everyone it’s easy to use access to all info you need and an excellent service on customer support thanks to @Christina online agent good service

Samsons Flower Shop
South Africa
8 days using the app
April 30, 2023

Had help from Violet. Ever so helpful quick replies and got right to the point. Sent videos so it was easy to understand and work with.

Blinders Limited
United Kingdom
8 days using the app
June 9, 2023

Cristina is a super helpful employee, she always answers me very quickly and explains everything in detail. i am very satisfied. Thank you very much!

Skylineshop
Switzerland
8 days using the app