Reviews (8,040)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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I've been using CJ for 6 months now and my experience has been very positive all things considered. They're always kind and responsive. Today I was helped on an important matter by Alina Liu and I wanted to thank her personally.
Cheers!
I had a great experience with the customer service team, especially Zoey who went above and beyond to assist me with the issue I was facing. Zoey demonstrated excellent communication skills and was very patient in listening to my concerns, which helped her to fully understand the situation.
Impressive Service and Customer Service
I have problem linked my CJ account with my store been settle very fast and a lot of help from Ayden (service agent) regarding any problem on my Store. You can source from Taobao and other big Chinese marketplaces if you can't find a product on their site. So, personally i'm really happy with my experience.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Bonnie was wonderful, she fixed my issue in a timely manner. Very professional! I had a hard time filling a order. Was fixed instantly!
I used the app and started work with importing products to my store and now purchased the personalise packing for my store. The team is always there to help me, to support me and to show me how it is work and response to every of my questions ihave. So definitely recommanded.
Thank you for your feedback! Your approval is our motivation.
Fionnula W was again professional and precise on answering a query I had to return back to get some further help.
Again great customer care!
Good service. Both ZOEY and Nina Jin are great agents; they reply really fast and help every time I have an issue.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Due to being a new user I wasn't able to navigate the website properly and I stopped using it, the Mr. Foy messaged me on whatsapp and helped me through every question I had which has now brought me back to the website. I am very happy with how helpful Mr. Foy was.
Recently started using CJdropshipping, and the difference between them and aliexpress is mindblowing. Easily the best dropshipping marketplace I've used, and Shicharl has been amazing at solving any issues that I had.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I had a rather special request and I was helped by Ada Qiu. This person did the necessary to make my wish come true. I am very happy with the service of CJdropshipping. I highly recommend the app