Reviews (8,093)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

December 13, 2022

Connie and Flo Ma really do a great job. They help as best and as fast as they can. I'm really happy to have such good contacts.

Cozy Moments
Switzerland
28 days using the app
March 29, 2021

Excellent shipping times & Product Quality.
The customer service is outstanding. My Agent is Lori Wu, and she does an amazing job!

relaxly.de
Germany
28 days using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

April 9, 2023

Thank you very much to Ken Yang who was able to solve my problem quickly. I will definitely work with this person in the future.

GravitySpritz
France
28 days using the app
Edited June 26, 2020

You are assigned with an agent, who in my case is Summer, and has been very helpful. I recommend

Iron Qi
United Kingdom
28 days using the app
CJDropshipping replied June 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 3, 2023

Really a very strong support. I have written to the Ken two days via WhatsApp. Super fast responses and always had a solution.

Mavie-Collection Premium Jewelry
Germany
28 days using the app
May 29, 2023

Bonnie Gu, excellent service, very fast response, really proffesional and really kind, everything perfect.

smithen
Italy
27 days using the app
June 13, 2023

I've had a problem 'cause of my limited experience about the app , Lydia helped about that and thanks to her I've solved the problem , Also she is kind and patience

Beauty Nirvana
United Kingdom
27 days using the app
December 19, 2022

I spoke to Danielle and she helped me solve a small problem. She was very kind and friendly :)
She was one of the best assistants I've ever talked to.

desiredlight
Germany
27 days using the app
July 7, 2021

I use CJ for 6-7 months now and have nothing to complain very great app, and the service is 10 out of 10 Henry and frank are very great those guys help me a lot with my fulfillment order for my customers! recommend this app

Unitsdeal
Canada
About 2 years using the app
CJDropshipping replied July 7, 2021

Thank you for your feedback! Your approval is our motivation.

Edited November 1, 2021

Je recommande vraiment CJdropshipping, c'est le top du top, Joey Zhu est mon agent et elle est vraiment à l'écoute et super sympathique ! J'adore !

ScandinaveTadeco
France
27 days using the app
CJDropshipping replied November 1, 2021

Thank you for your feedback! Your approval is our motivation.