Reviews (8,093)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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Very Great support. Very reactive, very helpful and very concerned. I highly recommend CJDropshipping for their support !!!
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
I like, just the best service compared to others. I hope that in the future this will continue while improving services even more because I believe in CJ's ability to excel even more. Thank you, go ahead with your eyes closed.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I use CJ daily, the app was easy to connect with my shopify. My agent estelle is amazing, i have had 3 agents since starting with CJ, estelle is by far the best. Nothing is too much trouble for her. thank you Estelle
I was facing an issue with regard to delivery time. Alan Yang helped me a lot. Very satisfied with his support.
I'm having a good experience so far. Big thanks to Cheria for helping me with some questions about a product!
Violet was amazing she was so patient and nice I was actually shocked by their costumers service I can’t wait to start working with them I highly recommend
And once again thanks violet your the best!
I am very disappointed with the service of this app in 2022, none of the orders I have placed have been sent. I contacted customer service and they only give you excuses that they are going to send the order, but nothing ever happens and I have upset customers who I have to refund them because this app does not do its job.
Thank you for your feedback! Your approval is our motivation.
I'm very satisfied with CJ. Customer service was awesome thanks to Cole Chou. I would highly recommend to anyone in e-commerce!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
We used to use CJ for a good while. Was counting on them being responsible and reliable. but ended up very disappointed. When they had quite a few mess-up in our order delivery, which caused us quite a grief and loss with customers, they often try to excuse themselves from taking responsilities or it would take long time to process a dispute/refund.
Thank you for your feedback! Your approval is our motivation.
Their dispute team is the MOST DISGRACEFUL part of their business. Mistakes made, ok, just fix it. But they don't. They TRY TO DENY EVERYTHING.
All problems are routed by this AWESOME DISPUTE TEAM to the innocent agents and warehouse. They are just like a shameful team hiding at the back and doing a lot of bad things.
Sorry for the inconvenience to you. With any problems, you can contact your agent for help.