Reviews (9,289)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 12, 2023

My first experience was great, customer service is usually fast and I was very well attended by Lea, very helpful.

The Bloom Shop
United States
2 months using the app
April 15, 2023

Agnes Fang from CJ was very helpful. She was making sure that I my issue was resolved. This meant a lot to me as it shows that CJ cares about its customers.

Scrollify
United Kingdom
2 months using the app
Edited May 10, 2023

Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Ruth and Karl Joe...., they are very kind persons and help me to find all information that I need.

S & A Creations
Jamaica
2 months using the app
October 2, 2023

Excellent service, respond time is my amazing its only take few minutes to respond. I am very happy with my CJ Agent Mr. Ken

JFK Online Store
United Kingdom
2 months using the app
Edited March 7, 2023

Sveta took the time to answer my various questions. I was able to solve my problems thanks to her explanations

CLEA SERV
France
2 months using the app
September 30, 2023

The customer service is the best. Im happy with working with them . Zoey especially is a great member of the team.

Printeazy
Mexico
2 months using the app
September 14, 2020

Great customer service. Hedy was very helpful and patient with me. Great agent. Very much recommend CJ Dropshipping.

Wezappa
Australia
2 months using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 8, 2023

I really love how responsive CJ dropshipping team is, specially their dedicated and hardworking agent Ze Wu.

He has helped with all possible ways for setting up the products on my shop, the way I want.

Thank you for everything :)

The Dentalist
Canada
2 months using the app
May 29, 2022

Jacob Zhao was great, helped me out a lot and did good work for me. He clarified what was going on for my orders.

goodpour
United States
2 months using the app
March 21, 2023

My agent was Billy and he replied really fast. His work was very helpful to me and solved my problem. I hope I can continue working with him.

MamasTag
Germany
2 months using the app