Reviews (8,041)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

July 15, 2022

I like Box Chen's customer service.
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Tuocanefelice
Italy
22 days using the app
November 28, 2021

CJDropshipping is wonderful for new dropshippers. And my agent Bucky was very patient and helped me a lot.

FlyQS
China
22 days using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

January 30, 2023

very very good service...THANK U SOOOOOOOOOOO MUUUUCCCCHHHHHH

I UNDERSTAND QUICKLY
I CAN MAKE IT BY MYSELF

THANK U SO MUCH

ZRYSED STORE
United States
22 days using the app
March 30, 2021

It is a very good app. The support custom is very good
They help me to find my product very easily.

Clean_ur_Body
France
21 days using the app
CJDropshipping replied March 30, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 23, 2020

App is working really good and their customer service is amazing. Icy is my account manager she replies instantly every time and their delivery time is on time and reliable. Highly recommended !

Ketone Fast Forward
Australia
21 days using the app
CJDropshipping replied September 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 21, 2023

Excellent service and quick response! Niky was very helpful with handling my request in a timely manner. I appreciate the attentiveness.

giftmeabreak
United States
21 days using the app
May 27, 2021

Irene was always responsive and worked hard to get my product listed as quickly as possible. I'd say they have really reliable agents!

newtore
United States
21 days using the app
CJDropshipping replied May 27, 2021

Thank you for your feedback! Your approval is our motivation.

October 11, 2023

I love the customer service. Very good. Mango was very helpful and understanding throughout the whole process.

HomeLuexe | Discover the best in Home Improvement
United States
8 days using the app
June 6, 2023

I am extremely pleased with CJ. Their customer service is exceptional. Brian provided me with a quick solution to any of my requests.

My Store
Finland
21 days using the app
August 7, 2021

I have been using CJ dropshipping for a while now to set up my online store. So far it has been really good, and my agent Nikki Zhang is extremely helpful, she is very thorough and does a great job at patiently answering any questions I have. I highly recommend her!

Organisation Station AU
Australia
21 days using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.