Reviews (8,935)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, user-friendly interface, and reliable shipping. They value the personal agents who assist with the dropshipping process, enhancing efficiency and problem resolution. The seamless integration with Shopify and a wide product selection help merchants diversify their offerings and manage their businesses effectively. New dropshippers benefit from the support and guidance provided, making e-commerce navigation easier. Merchants also commend the competitive pricing and product customization options, which help maintain healthy profit margins and meet specific business needs.

June 10, 2020

Great service, quick communication and last but not least, good prices! I definitely recommend dropshipping this way.

GezondPostuur.nl
Netherlands
About 2 months using the app
CJDropshipping replied June 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 5, 2023

Niky Huang helped me a massive amount, we were facing a problem with authorisation and Niky suggested the correct response and correction which i didnt spot and did it in a kind fashion. Thank you!

CrystalCutta
Georgia
About 2 months using the app
April 26, 2023

Brian Qiu is my agent, and I want to thank him for getting my orders shipped and delivered on time and for his prompt response to my inquiry, which substantially facilitated the growth of my business. He is a great gentleman to work with, so I trust he is always doing his best to help me succeed with my startup business. The more my business grows, the more he does! He's so helpful that I plan to meet him in person when my store thrives further, and it can only be with Brian Qiu's kindness and professional assistance. Thank you, Brian.

InspiredGrabs.com
United States
About 2 months using the app
March 3, 2023

We got a great support from Shicharl today. She is very cooperative and supportive. She generated and provided us shipping labels and guided us to generate invoices at our end. Highly appreciated. Thanks Shicharl !!

Shoppi Deals
United Kingdom
About 2 months using the app
August 21, 2020

Great app, great team, great services! theay are very reactive and always here to help you and support your business. Definitely recommend it! Thank you

Maison Roche D'Art
France
About 2 months using the app
CJDropshipping replied August 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 17, 2020

Excellent support service, my agent was very helpful when I encountered a problem. a professional team for a professional service

Baogelawatches.net
France
About 2 months using the app
CJDropshipping replied September 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 1, 2020

I love this app the agents are great, they take the time to explain and advise you. Summer his very good. i like working with her. They do everything to help you and advance your business thank you very much

Maison Fame
Switzerland
About 2 months using the app
CJDropshipping replied August 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 26, 2020

This is so far the best app for importing products and find the best prices!
Morever the customer service is always efficient and available! I always deal with Bianca, she always brings solution!
I highly recommend!

NOBA
New Zealand
About 2 months using the app
CJDropshipping replied June 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 5, 2023

Worst platform for DS I ever saw.

Starting from "customer support" over the shipping and delivering items.

Spending time, money and nerves.

DanceLandGozo
United Kingdom
About 2 months using the app
CJDropshipping replied January 5, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

Edited December 14, 2023

CJ customer support is always available and helpful. Alina and Harris are kind. CJ is the easiest dropshipping platform I used so far after I got my hand dirty in dropshipping in a month. I will continue using CJ to grow my business.

jetjone
United States
About 1 month using the app