Reviews (9,607)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited November 8, 2024

The support is great! And Bonnie was amazing.

Curra Terra
Spain
14 days using the app
August 22, 2024

CJ is really great. They have a lot of great products. Especially I fond of theirs support managers. My bestie is Sabrina Liu! She helped my with all issues and questions. Great service!

WoodyLock
Ireland
11 months using the app
August 25, 2024

Working with Suki was a pleasure! Friendly and responsive approach made the entire experience seamless and stress-free. 5 stars and a big thank you

One Two Mart
United Kingdom
3 months using the app
September 6, 2024

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

DripMatrix
India
2 months using the app
December 12, 2024

CJ dropshipping has a good customer service, specially Enid Dong is very cooperative.

Pet And Puppy
United Kingdom
3 days using the app
August 27, 2024

Thank you Jolie Zhu, you were a great help and delivered my items quickly.

JUPITER BMY LTD
United Kingdom
Over 1 year using the app
August 17, 2024

Jolie helped me so much over WhatsApp with problems I was having connecting new products to my store including screenshots and what I needed to do to fix the issues. Thank you so much for your help! I truly appreciate it. I highly recommend CJdropshipping with your store!

Trainers To Tycoons
United States
2 months using the app
September 11, 2024

Suki, Bonnie and Alan were all great to work with in CJ Support. Thank you all for your help

Glamora Beauty
Canada
27 days using the app
July 31, 2024

My Experience with CJ has been up and down. We had a lot of problems about the processing times and unsent orders, still Krise could help me a lot on the way which made things a lot easier. He works a lot do everything he can to help his clients. Do I recommend CJ yes and no but do I recommend Krise yes absolutely.

Canpela
Germany
9 months using the app
Edited September 8, 2024

Thanks to technical support, Arina resolved my doubts and helped me obtain information with several shipments.

Magic Moon Store
Peru
7 months using the app