Reviews (8,040)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

January 22, 2023

good app that have very meny products chose between butt the shiping cost is just way to high on meny off the products and that makes them unprofiteble because i cant have my custumers paying shiping that is even more expensive then the products they are buying and this is something i think needs to be fixed before i give you a five star review

Cidora
Sweden
5 months using the app
March 6, 2022

Shut out of account all week, customer service still has not fixed the issue. They take days to respond to each reply.

SnowGroove
United Kingdom
5 months using the app
CJDropshipping replied March 7, 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. We have contacted the relevant coworker to solve your problem and your agent will email you. Please check it in time.

December 28, 2022

if you are looking for dropshipping supplier don't use CJ. i personally used this but this is useless. Delivery time is more then 40 days. when you contact support they always said we are waiting for logistic team respond. And if you contact after 7 days you will get same message. Also inventory is not sync some times order is fulfilled and you get notification we are out of stock after 5 days fulfillment.

ThePetCorners
United Kingdom
5 months using the app
CJDropshipping replied December 28, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

January 9, 2023

The products that can be found are excellent.
Great support, fast and simple. Rebecca Zhang helped me quickly.

Giratol
Italy
5 days using the app
May 26, 2022

very bad and poor service. the app itself ok but when you need real help they wont help you immediately my cj account was hacked and i was unable to filfilment orders *or* autorize the store on new cj account. it toke them over a week to start understand what happened and then they help
watch yourself!

Mr. Remover
Israel
5 months using the app
March 10, 2023

Perfect service of Cheria.
I Wish her as my personal agent of CJ
Perfect service and i’ll work a lot with her.

Imperial Shop
Italy
5 days using the app
March 16, 2023

Love the range of products available, customer service is 10/10! Donna was an absolute gem & sorted out my query super fast with no hesitation or difficultly. Thank you!

Mugchic
Australia
5 months using the app
December 20, 2022

5 stars to Alina Liu. She is very helpful. Her response is very quick and much appreciated. I am glad they have this kind of customer support.

Sari Sari Shop
United States
5 days using the app
March 5, 2023

Jesse is hands down one of the best customer service representatives I have ever had the pleasure of dealing with. I asked a lot of questions about CJ, but Jesse took the time to listen and address my needs. She was patient, and understanding, and made sure that I had all the information I needed to make an informed decision. I truly felt like I was her top priority and that She genuinely cared about my satisfaction.

rknives
Pakistan
5 days using the app
October 17, 2022

Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.

MI-IE.de
Germany
5 days using the app