Reviews (8,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

Edited July 19, 2023

All 5 stars reviews are scam, as they are all for the customer services lousy support. It’s because all their agents are super disqualified
Communication between agents & people handling orders, disputes, & tickets is super primitive. they display an utter lack of accountability & seem clueless about promptly & effectively resolving issues.
Their claim of maintaining a warehouse for products is untrue, they have no accurate record of stock or knowledge about suppliers' inventory. This leads to constant changes in stock availability, shipping prices, & items being discontinued, resulting in customer dissatisfaction.
As you may see when you start ordering products they might easily issue tickets to orders & say that products have been discontinued & they offer a different product that they think is the same or they will try to give you a refund. None of their product photos are up to date.
Processing time on these orders is way beyond comprehension & the biggest mess around they did against me was charging me an extra 12$ & they changed my original shipping method to DHL then they increased the price 1.2$ extra & I paid it out of my own pocket as I care about my customers, after paying it they increased the DHL extra 24$, & of course your agent is always not there to help & when they answer they goes against you & never solve the issue, in the end I had to cancel the order & send an apology email for my customer. & today the same thing happened, indicating a lack of regard for customers' concerns & a willingness to manipulate shipping prices although almost everyday we receive a Logistics Price Adjustment Notice & like 90% of the time with a decrease of the shipping prices.
apparently they fool us with not eliminating the shipping method that doesn’t comply with the product & then they increase the shipping prices & let you deal with the bad reviews & complains.
Their shipping times are unreliable, making them an untrustworthy & poorly managed business. Any aspiring entrepreneurs are strongly advised to avoid dealing with this company & disregard any advertising or reviews associated with them specially youtubers who are apparently are affiliated or sponsored by them. The reviewer aims to warn others about this company's deceptive practices & encourages people they know to steer clear of this scam company.

Pod Gadgets
United States
6 months using the app
November 1, 2022

Es un método muy conveniente y sobre todo ofrece facilidades, los agentes están operando todo momento, en mi caso June es muy amable y me brinda soluciones muy prácticas y rápidas

UnitVerse
Peru
6 days using the app
February 8, 2023

fast and effective assistance thousands of products to choose from I recommendand it many suppliers to choose from one of the best apps to find reliable suppliers

𝑀𝓇𝒞𝒽𝒶𝓇𝑔𝑒𝓇🔋
Italy
6 days using the app
March 11, 2023

One of the best dropshipping apps, you have multiple unique options like custom packaging, custom photography, and more. Customer support is awesome, Murphy Hu and others have been very helpful.

serenedecur
India
6 days using the app
May 30, 2023

Great service, my agent is Miya. Very helpful to a point where aligning me to the right path with products knowing the back ends to having it successful

On the Go Baby
United States
6 months using the app
March 28, 2023

Hello everyone it is really great talk with fionnula
She is very good and confident and thought me such things about each and everything i am glad to have fionnula

MUNE'S
United Arab Emirates
6 months using the app
July 29, 2022

CJ est le partenaire de mon succès, même si tout n'est clairement pas parfait je peux quand même vous conseiller cette plateforme qui dans l'ensemble est bien mieux que aliexpress. Et merci à mon agent Shicharl qui a toujours été d'une grande aide et d'une grande réactivité :).

Shop Stranger Things
United States
6 months using the app
September 10, 2022

Ovarated affffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

Quinta
Sweden
6 months using the app
CJDropshipping replied September 12, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.

Edited March 21, 2020

I have been using CJDropshipping for about 4 months now and I have yet to have any of my orders I place whether for me or my customers get delivered by their suggested time. I'm actually still waiting on orders that were placed earlier this year due to the fact that they lost the orders. They didn't even try to tell me this too, I had to message them several times to find out after I noticed my tracking number was not being updated. At least one order did make it to the customer but again not by the suggested time on their site. Even after I paid extra for USPS shipping. CJdroppshing does have several great features you can make use of but if they cant get their shipping time right I don't see how anyone can scale with them.

Mac Real Studios
United States
6 months using the app
CJDropshipping replied March 21, 2020

We are so sorry for that. We have talked with your agent who will contact you soon.

February 15, 2023

Great costumer service, they answer fast but the shipping time is really lame up tp 2 weeks to ship the order. That´s too long, this must be fixed

Muhammed-Ali's Muscle Mastery
Austria
6 months using the app