Reviews (8,084)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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I found it hard to use Cjdropshipping but thanks to the help from Mrs Christina I finally understand how it works.She deserves more than 5 stars
I like the platform. It is easy to learn. I suggest you watch their videos on Youtube first. The listing product pages usually include weak information. However, the agents are helpful and knowledgeable about the whole dropshipping process. You can ask them any questions. I recommend!
For CJ Please update your Suppliers and make sure women's clothing have a complete information in it. Agents are nice to work with, Sean Lu helped me when Cathy is off. Thank you
Thank you for your feedback! Your approval is our motivation.
CJ is doing a terrible job during difficult times like COVID19. I have 100+ packages which are not delivered for 2 months already. I understand the pandemic is causing delays but CJ is not doing anything about solving this problem! They are just blaming the freight forwarder SF Express. What a fraud! Must act like an international company and resolve the problem instead of saying "wait patiently". Terrible!!!
Sincere sorry for your bad experience. Please contact us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!
I still didn't get the instructions to unlist a product so I could add it back with my price. I had to delete a product from my store because my wasn't added and cj won't let me re add the product.
Sincere sorry for your bad experience. You can "disconnect" the product on CJ. Then, connect it to your store again. Hope it works.
Besides, we don't recommend "unlist" products in your store. Because we will lose the connection between CJ and your store. You can "edit" it to change a price or something else.
If you have any questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
Best wishes!
Lydia has been very helpful in answering my questions during the set up of my store. Many thanks, really appreciate the fast customer service.
I'm only giving 4 stars because I had the best agent and she did everything she could regarding 2 of my orders got lost so they had to refund 1 of my orders took over 30 day's to get and a few items I order was out of stock and I was not notified until after I placed the order. All I can say is use them at your own risk
CJDropshipping is a really nice service! My agent Aketa Xiang is always available to help me, fix problems, and answer my questions.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Great App and service. Their support team is outstanding. Especially Helen, she is very helpful, fast, supportive and friendly. Highly recommend.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
May 17, 2023
My personal Agent Bird was very helpful. Answered questions right away and solved the problems. In addition, she has also been nice and friendly.
Thank you bird :)