Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited December 2, 2024

Kribee Huang and Bin Han are reactive and very helpful

InstantJeux
France
9 months using the app
August 21, 2024

My experience with CJ has been mostly good. They respond fast and always answer any questions you may have. I really appreciate Chandy Chen, she responds very fast, is easy to understand and she always fixes any issue I encounter. However, the only downside to CJ is they can't seem to be able to source products that have brand logos on them, I guess it makes sense for copyright, but still it's kind of annoying having to find other sellers.

Vexlie
Slovenia
29 days using the app
August 27, 2024

I had a problem with an order, I contacted support and Dolly helped me solve the whole problem, it was a pleasure to talk to her

Emporium Exclusive LLC 93-2909983
United States
Over 1 year using the app
October 11, 2024

Muito prestável.
Sempre disponível para ajudar .
Muito educados e paciência para nós informar.
Obrigado

megadreams
Portugal
19 days using the app
August 26, 2024

I love CJ Dropshipping. They are amazing with their convenience of doing business with them. And their Customer Support is outstanding. I have "Bin Han" who helps me with support for any kind of query I have at any time of the day. Bin goes beyond her responsibilities to answer any query that I have. I wish CJ good luck and hope that they continue giving such amazing support.

MEN'S EXPLORER
India
27 days using the app
August 9, 2024

I put the maximum rate cause it's not possible to put more than 5 stars. Literally help me out 6 hours straight. the only one is helping me, more than my personal agent... Please keep Connie Jin.

Violamoda
Italy
8 months using the app
September 18, 2024

Outstanding service, John is great! Fast replies, great service, and very helpful! Highly recommend!

Versa
Canada
3 months using the app
September 12, 2024

Very good and super fast customer service. Leah helped me a lot explaining a bunch of things in detail and also providing me with relevant articles to read

Kink Knot
United Kingdom
23 days using the app
August 26, 2024

I was helped by Bin Han, his expertise made me get all set up for my stores. With his help I can serve my customers at a much better rate and speed. Thanks Bin!

Lyra Fashion
Netherlands
About 2 months using the app
October 29, 2024

Site trés pratique et efficace et surtout une mention particulière à Sita Cui qui m'a beaucoup aidé et que je remercie vivement ! Je recommande cette plateforme.

Chicandheat
France
About 1 month using the app