Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

September 26, 2024

Aron Lee provided excellent support, and the entire customer service team has been fantastic. I'm excited to collaborate with them to achieve our goals.

Cocolychee
United States
3 months using the app
September 18, 2024

I’ve had a fantastic experience with CJdropshipping, especially thanks to Shinco Zhao. He’s always quick to respond and super helpful in solving any issues or offering advice. His support has made the process so much smoother. Highly recommend!

The Batcat Mask
Germany
4 months using the app
September 29, 2024

I had a little doubt about some details on Paypal and Leah helped me and clarified it! She is very nice and answers in a satisfying way.

I wish the processing time was less than 3 - 5 days we could scale quickly, but for the rest I like everything about CJ!

Also a big thanks to Jolee, my account manager!

Divaparisienne
United Kingdom
About 2 months using the app
Edited October 8, 2024

Kristy was very prompt and professional in her response! I also communicated with Leon, who was also very helpful! I am looking forward to a good and prosperous working relationship with CJ Dropshipping!

Fashion And Tech (Pty) Ltd
South Africa
About 1 month using the app
October 24, 2024

Best service of cj dropshiping I am 1000 percent satisfied and specially thanks to kribee ,very polite and very gentle, thanks mr or Mrs kribee

afghanbeautyspa.fr
France
2 months using the app
September 12, 2024

Rami Wi of the customer service was very helpful, all my questions were answered in a professional way, also CJdropshipping came to my rescue when i was about giving up on shopify, they made my selling price to be on the competitive side than on the high side with my former dropshipper.

SAMOG VIRTUAL
United Kingdom
4 months using the app
Edited October 31, 2024

If I could give 6 stars the would get it! Amazing team en very nice people !

Byjuuls

Byjuuls
Netherlands
About 1 month using the app
Edited December 27, 2024

I am really satisfied thanks to agent kristy deng and Alan.

Ma boutique
Canada
1 day using the app
September 14, 2024

Ms. See has been incredibly responsive and always welcoming when handling my queries. I consistently receive positive responses and am always satisfied with how she resolves any issues we encounter. If I could, I would give her 8 stars, but the system only allows for 5!

Digital Drape
Pakistan
4 months using the app
September 18, 2024

I've had such a great experience with Kaycee Chen as my agent! Super friendly and helps me resolve my issues really quickly. It felt like they genuinely cared, and were eager to help. One of the best customer service experiences I’ve had!

BackBraced
Finland
3 months using the app