Reviews (9,176)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 21, 2023

customer service is well responsive, great delivery packaging and speed shipping, product as shown,

Jeilene
United States
About 2 months using the app
May 5, 2023

Very Great platform Specially Zoey Was So Nice And very Supportive Thanks Mam

usk-J
Pakistan
About 2 months using the app
July 11, 2023

Bin Han, great customer service agent he helps a lot and with everything you need for your store and for the products

CreativeLED
Iraq
About 2 months using the app
July 14, 2023

I recently had the pleasure of working with CJ Dropshipping's customer service team, and I was absolutely amazed by the level of service I received. I had a question about a product that I was interested in dropshipping, and I was able to get in touch with a representative named Robert Yang. Robert was incredibly helpful and knowledgeable, and he was able to answer all of my questions in a clear and concise way. He also went above and beyond to help me find the best product for my needs.

luxury avenue
Algeria
About 2 months using the app
January 28, 2021

I'm very glad to work with Cj Dropshipping! Great app! Easy to use. They have an amazing costumers service. You can also have a personal agent working in china for help you in your dropshipping business and more. Big thanks to Roger Luo, my agent, who's making an amazing job every days!!

Ziklack
Martinique
About 2 months using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 14, 2023

CJDropshipping is a Brilliant Platform. Especially "Leila" is answering all of my questions and helping me to solve my problems for any Platform.

Products Planet
Pakistan
About 2 months using the app
June 29, 2021

friendly agent
satisfied
provide plenty of information about dropshipping and shipping fees to many country in the world

River&Peak Outdoor
United States
About 2 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

January 17, 2023

Thank you, dear friend. ***. For helping me get me. Account unlocked. It was very easy. To do. I appreciate it very much. And the steps that you gave me. To walk me through, it was easy to follow. So, I give you a five-star rating.

Sincerely Yours
Richie's treasures.

Richie's treasures
United States
About 2 months using the app
December 20, 2022

Quick replies. Answered every question.great relationship with them. I just love how much they care about you.

SkyFund
United Kingdom
About 2 months using the app
April 6, 2021

I use this app to fulfill all my orders and also the customer service is the best I have seen in any platform, I highly recommend every one to use if you are dropshiping or have a brand.

SPARKLING ROSES
United Kingdom
About 2 months using the app
CJDropshipping replied April 6, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.