Reviews (9,176)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

December 20, 2022

Quick replies. Answered every question.great relationship with them. I just love how much they care about you.

SkyFund
United Kingdom
About 2 months using the app
November 20, 2020

I use cj to help me in my business. The agents/contact persons are very reactive and friendly and for the moment everything is going well. My agents are very helpful and always answer my questions. I work with : Grace.Li

YY online shop trading
United States
About 2 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 21, 2021

Cecil Chen is very helpful and responds quickly to messages. I highly recommend to use cjdropshipping.

Univers hamac
France
About 2 months using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.

August 6, 2021

Shophia was a very good agent , i thanks her very much for the help ! and I strongly recommend cjdropshipping.

wovinta
Zambia
About 2 months using the app
CJDropshipping replied August 6, 2021

Thank you for your feedback! Your approval is our motivation.

July 1, 2023

Angel is my agent. At the moment I have not had any sales, but Angel always answers my questions satisfactorily. Thanks C.J.

VaporLife
Costa Rica
About 2 months using the app
March 29, 2023

I am very pleased to use the CJ dropshipping application. It is a high-quality and credible application. I also want to thank my dear Alina Lui for the elegant dealings with the customer. Thank you, dear, for everything you offer with love.

Veranda Lano
Morocco
About 2 months using the app
December 1, 2020

CJ's is more than dropping shipping, it is customer service at its finest. Prompt, courteous and efficient. I have a problem, their live chat has never failed me... Jack Lu is "BOSS", his team gets FIVE STARS from me!

Toystrending.com
United States
About 2 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 14, 2021

high quality services and nice support
the best agents in the world and also wordwide and fast shipping

handy gadgets store
Morocco
About 2 months using the app
CJDropshipping replied December 15, 2021

Thank you for your feedback! Your approval is our motivation.

May 24, 2023

Thank you Chloe Zhang, for answering my questions, so friendly and helpful, good service

My Store
Malaysia
About 2 months using the app
May 31, 2023

Alan was so helpful and kind. He solved every problem i had with my products , etc. Finally, he responded within 1-2 minutes very FAST!

FanHumidifier
Greece
About 2 months using the app