Reviews (9,175)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

December 1, 2020

CJ's is more than dropping shipping, it is customer service at its finest. Prompt, courteous and efficient. I have a problem, their live chat has never failed me... Jack Lu is "BOSS", his team gets FIVE STARS from me!

Toystrending.com
United States
About 2 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 8, 2023

I recently had a fantastic experience with CJDropshipping's customer support Eugenia. From the moment I reached out for assistance, I was impressed with his/her responsiveness and willingness to help. The support of Eugenia was prompt in addressing my inquiries and went above and beyond to ensure my issues were resolved. Thank You alot

Delaware Store
United States
About 2 months using the app
Edited April 25, 2023

Fragen die ich richtig und schnell beantwortet bekommen habe sowie Lösungen durch Herr Bruce lin großen Dank

shopbox
Germany
About 2 months using the app
December 31, 2020

Excellent service. It's easy to set up and navigate the platform and the customer service is really good. Overall I recommend it!

Underhover
Italy
About 2 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 30, 2021

I have had a great experience with CJ. They actually help you with almost everything. They provided my Product photos and also all the details that I asked for. The response time is amazing.
Special thanks to my agent Yuki Zhao, She is literally the best. Always Helping.

Berkin Harbour
India
About 2 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

May 16, 2023

I had the pleasure of working with Layla Long , and she has been excellent. She was also super quick to respond with any question or problem I faced and has been a life saver. I highly recommend her and using CJ Dropshipping as your fulfilment service

Swift Shop
France
About 2 months using the app
May 2, 2023

J'ai été bien renseigner par Cristina , sur le probleme que j'ai rencontré et elle a été surtout tres reactife ,

Charmantivo®
France
About 2 months using the app
July 30, 2020

I love how the communication goes, they speak good English and service is very good. And there is also a wide range of product!

Twopointo2.0
Netherlands
About 2 months using the app
CJDropshipping replied July 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 26, 2021

Very good application and services that combine product import, supplier and order processing with the availability of an agent. Automatic order processing is very useful and well done and facilitates order processing.
The possibility to make stock and create its packaging is also very practical.

My Sweety Legs
France
About 2 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 24, 2022

Great source for suppliers on products!
Billy Shi from customer service was able to resolve various questions and problems I'd encountered during the ordering process

yourgalaxy
United States
About 2 months using the app