Reviews (9,175)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

October 21, 2020

Very good app and very good service. I always get the help I need and all products are sourced in no-time!

dealingo.nl
Netherlands
About 2 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 2, 2021

Excellent Customer service. The delivery time is far better compared to its counterparts. Variety of products available in the store also surprising considering they are sourcing all my themselves and handling the shipping too.

Apollo Lightings
India
About 2 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

November 24, 2022

Great source for suppliers on products!
Billy Shi from customer service was able to resolve various questions and problems I'd encountered during the ordering process

yourgalaxy
United States
About 2 months using the app
January 12, 2023

The best app anyone could ask for, June is the best service agent i got, Looking forward to work with them.

Delta Time Keepers V2
United States
About 2 months using the app
August 16, 2023

I'm new with CJdropshipping and my agent today, Leah Cheng, provided excellent customer service and a pleasant experience. She provided detailed answers and links to all of my questions! I was delighted with how responsive and professional she was.

Reactive-US
United States
About 2 months using the app
November 20, 2021

I recommend this platform. My current agent: Xiaoqi is really helpful and professional. If you need help the support is really good and swift.

TrendSellers
Japan
About 2 months using the app
CJDropshipping replied November 21, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2020

this app helps me alot! if you have a question you will get helped really quick and my agent summer really helped explaining how cj custom packing works. 5 stars from me!

hondengadgets
Netherlands
About 2 months using the app
CJDropshipping replied June 24, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 26, 2020

Productos en relación calidad-precio muy buenos. El equipo de soporte es excelente, contestan rápido y es personalizado para ti, ya que tratas con un humano en vez de con un BOT.

PearPeachh
Spain
About 2 months using the app
CJDropshipping replied November 26, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 11, 2022

I am surprised with their customers support they have best team and really active to communicate and solving your problem. Thanks CJ Dropshipping for making dropshipping easier

Shopfored-Your First Choice
United Kingdom
About 2 months using the app
June 28, 2022

Easily the best dropshipping agent out there, easy and fast fulfillment. My agent Yuki Zhao is also amazing and helps out a lot :)

JAPANESE HOME
United Kingdom
About 2 months using the app