Reviews (9,175)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

July 1, 2023

The best part about CJdropshipping is they offer you Personal Agent, I got Shinco Zhao as my personal agent, and he is the best Agent I could've Asked for

GleamQuest
Philippines
About 2 months using the app
August 13, 2020

Great customer support from the support team today. Very helpful and patient with my requests. Talked me through products, issues and checked things with suppliers for me. Great experience. Thank you very much.

Nurturd
United Kingdom
About 2 months using the app
CJDropshipping replied August 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2021

was talking to an agent Edmond Jia for service inquiry. he was easy to talk, and eager to gather the information i need to know.

Puredskin
United States
About 2 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

May 31, 2023

Agent Lydia Wang has been absolutely helpful from start to finish and I would recommend her to anyone who wants fast replies and good customer service.

Hype Harbour
Kenya
About 2 months using the app
August 19, 2020

Really appreciate the support from my personal agent Janet. She's so patient and helpful! Thank you so much

Chooseforya
United States
About 2 months using the app
CJDropshipping replied August 19, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 20, 2023

Michell luo is a very good agent, helped me very fast with my problem to sync my orders! Thank you

Ortho-Health
Germany
About 2 months using the app
March 20, 2023

Jesse is awesome. very very very helpful . Awesome Awesome awesome awesome awesome awesome awesome awesome

iliibi.com - I like it I buy it
United States
About 2 months using the app
April 3, 2023

Good customer service and a big Thanks to you, Zoey for your Patience and help!! I really needed it!!

Psari-Drachma
United Kingdom
About 2 months using the app
April 20, 2021

CJ provides me with good services! My agent (Simon) is really reactive and helps me a lot to run my stores. I recommend.

Tinkerkey
France
About 2 months using the app
CJDropshipping replied April 20, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 29, 2020

Increible la atencion recibida por cada uno de los agentes, siempre solucionando cualquier asunto interno y externo de Cj. Buenos productos. Me gustaria un poco mejor la rapidez de envios, pero se que es solo porque es Argentina y hay muchas trabas en los envios.

Eleven&You
Argentina
About 2 months using the app
CJDropshipping replied September 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!