Reviews (9,176)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 17, 2020

Excellent support service, my agent was very helpful when I encountered a problem. a professional team for a professional service

Baogelawatches.net
France
About 2 months using the app
CJDropshipping replied September 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 16, 2023

My personal agent AGNES is absolutely fantastic!
She is always available to help me with my endless doubts.

My Pet My Bestie
Portugal
About 2 months using the app
June 26, 2020

This is so far the best app for importing products and find the best prices!
Morever the customer service is always efficient and available! I always deal with Bianca, she always brings solution!
I highly recommend!

NOBA
New Zealand
About 2 months using the app
CJDropshipping replied June 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 1, 2020

I love this app the agents are great, they take the time to explain and advise you. Summer his very good. i like working with her. They do everything to help you and advance your business thank you very much

Maison Fame
Switzerland
About 2 months using the app
CJDropshipping replied August 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 27, 2021

Service was great from Jessie at CJ! Went above and beyond and is too kind.
Thanks for your help Jessie!

iGift Shop
Australia
About 2 months using the app
CJDropshipping replied March 28, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 31, 2023

Chloe Zhang is very wonderful and helping good. She is always there to assist with any queries! Very appreciated her for help!

My Store
Australia
About 2 months using the app
May 21, 2023

I want to thank the seller Miro Tan, for her attention and that the products have arrived on time and in the right time, thank you.

BUY&BUY STORE
United States
About 2 months using the app
April 27, 2020

The agents are very nice and answers really fast at every questions. The service is really nice. At the moment the delivery costs are a bit expensive but due to the situation it's acceptable.

Unscope Trickerz
Belgium
About 2 months using the app
CJDropshipping replied April 27, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2021

Had a good experience as the agent Mango was very helpful. She manages to assist quickly and provides good service. Thanks!

Our Savvy Home
Singapore
About 2 months using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

Edited August 25, 2020

Cj a le support client le plus puissant du monde. J'avais un problème suite à une commande et j'ai contacté mon agent khloe. Khloe m'a aidé avec une facilité hors du commun et une intelligence surréelle. Mon problème était puissant, mais khloé a été surpuissante. Et aujourd'hui, 3 jours après, la toute puissante Khloe a pu trouver la solution. Je n’échangerai Khloe pour rien au monde.

hiverSel
France
About 2 months using the app
CJDropshipping replied August 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!