Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

May 20, 2022

(J’avais posté cet avis il y a 1 mois et l’avais supprimer après qu’ils m’aient supplié mais ai décidé de le reposter avec une petite mise à jour) Je ne sais même pas par où commencer... Premièrement : la qualité des produits. J'ai passé une première commande pour tester les produits (lingerie / bijoux de corps). Plus de la moitié était cassée, rouillée ou non similaire aux photos. Ça me fait ...

Amapola
Mexico
11 months using the app
CJDropshipping replied May 20, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

December 24, 2023

I paid for fast delivery but experienced delays due to internal issues, resulting in a delivery time of over 3 weeks and being compelled to accept it; I advise avoiding this dropshipping service.

Aes Watch Band
Singapore
9 months using the app
March 25, 2023

I want to give this platform 0 stars. This was my first time using the platform, and I thought their shipping would be faster than Aliexpress. However, I was mistaken. Let me explain the situation:

One of my customers placed an order for an item from the Cj Dropshipping manufacturer. At the time of the order, the inventory status wasn't updated, and it didn't indicate that the item was 'out of ...

Delzzo
United States
9 months using the app
CJDropshipping replied March 26, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...

Edited December 2, 2022

I wish I could start this off with the screenshot I took. I had a rep tell me there was no site to leave a review on. Lucky me I found one. Although I appreciate the cheap products for my customers you get what you pay for. Or I don't get it, I should say. I was given a refund (only through there wallet) not a refund to my actual account, for a product that I was told was in stock for a customer, ...

BLUTIFUL1
United States
10 months using the app
CJDropshipping replied December 4, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

Edited March 8, 2023

Avoid CJDropshipping at ALL COSTS. They will destroy your business by constantly delaying shipments from China. Deliveries are NEVER on time and I've had multiple instances where orders took 3 weeks to process, plus another 3 weeks to ship. Some of my customers waited 2 months to receive their order. They promise you everything at the beginning, and once you start bringing in orders and they can' ...

The Barking Mutt
United States
9 months using the app
CJDropshipping replied March 6, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

Edited July 27, 2020

I had a bad experience from the beginning. Missing or inaccurate communication. I have received several requests for refunds from customers who have also spent 3-400 €, for faulty products. High shipping costs, really bad quality of the products I sold and really cheap packaging. I had requested the box and instructions in English, but they shipped products with all Chinese writing, so customers ...

Coversmachine
Italy
10 months using the app
CJDropshipping replied July 27, 2020

Hi, Massimiliano. Sincere sorry for your bad experience. We have contacted your agent. She will offer better service and contact you ASAP. If you have any other questions, ...

May 22, 2022

I have used their service for months. Their service is getting worse and ultimately unsatisfying lately. Their inventory update is chaotic and consistently reported out of stock against the web page's info. I have complained several times through the personal consultants, but no action taken. Unfortunately, I have imported a wide range of products from them, and I plan to quit it gradually, which ...

Unique Fun Gift
Australia
10 months using the app
CJDropshipping replied May 23, 2022

Hi dear, we are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. We will ...

October 19, 2022

Do NOT, I repeat, DO NOT use this app if you want your store to stay afloat. I've had 3 refunds dealing with this supplier. Also, I had a customer purchase an item. I bought the item and it took over 3 weeks to get a legitimate answer about where the package was. They ended up telling me that the shipping price had risen, after I purchased and waited for 3 weeks, and that I needed to pay the ...

Bags Society
United States
9 months using the app
CJDropshipping replied October 19, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...

April 8, 2023

Funktioniert einfach nicht, man will sich anmelden aber man wird nur auf die Anmelde Seite geschickt und fertig. Egal was man anklickt es funktioniert nicht, mit Shopify verifizieren funktioniert auch nicht.

Cobra Clothing
Germany
8 months using the app
CJDropshipping replied April 9, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

March 6, 2024

I'm leaving this review because CJ is impossible to work with for the time being as nothing is going right. I'm not even getting into the quality of products and their price feasibility because I haven't been able to give it enough time. But I will give CJ a chance to correct issues and will be open to removing this review if they perform the necessary fixes. So far they haven't been addressing ...

Price Loco
United States
7 months using the app