CJdropshipping: Much Faster

Reliable shipping and good integration. Agent Cassiel is also helpful and responsive in follow up and answering queries. Can improve in having more accurate product description and pictures. In addtion, the CJ JL express tracking information dont work. Other than that, overall would recommend using this platform for dropshippers who are just starting out.

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is a great agent - always quick to reply and helpful. Highly recommend.

pas encore eu de résultat mais tout est compréhensible et les agents sont à l'écoute.large choix de produits et de personnalisation je recommande cj dropshipping

I had difficulties communicate with some CJ agents to understand my problems & I got frustrated sometime to work with them, probably because of language barrier?. However Garrison Wong is great, he/she is fast in response, understand my problem & solve the issues quickly. Thank you Garrison! (5 stars for her)

I used the app to help me with shipping flow and inventory. Overall the customers service is outstanding. So far, so good. But overall I am satisfied. A special thanks to the customer service team and Bianca at CJ.⭐️⭐️⭐️⭐️

Great experience with CJ! My support assistant Camilia Zhu reply with queries very fast and helps me with my daily requirements and need. Thank you

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved.

Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues.

I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

The costumer service has been very helpful everytime that I needed. ............................................

Great service, shipping time is perfect I would give it 4 stars. I could not really ask for much more.
Great Job!

Initially it was easy. Especially when adding products. It was a breeze. They still have some internal flow adjustment that they need to do in terms of pod and custom packaging but because they have a great support team, it all worked out it in the end. I gave 4 stars because I know they can do better and they are improving by the day!