Reviews (8,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

September 24, 2024

I've been using CJ since i started with shopify. my agent name is Doki Huang, she very helpful in every step of the way, she help me everytime . Highly recommended.

todayshome
Australia
4 months using the app
September 19, 2024

I’ve been working with Doki Huang as my CJ agent for a while now, and I couldn't be more satisfied. Doki is always reliable, helpful, and responds quickly to all inquiries. Thanks to her professionalism and dedication, I’ve been able to streamline my business. I highly recommend Doki and look forward to continuing our partnership!

Arina Dong has also been an excellent CJ agent. She’s always professional, responsive, and reliable. Her support has made managing my business much easier. Highly recommend working with her!

Eclen
Germany
2 months using the app
Edited August 16, 2024

I have been using this platform for over a year, and I highly recommend CJ to anyone looking to start their own business. The platform is intuitive and easy to use, with the added benefit of having a personal agent to assist with any questions or issues. I’ve been fortunate to work with both Carrie and Bring Zhong as my agents, and I couldn’t be more satisfied with their service. They are professional, responsive, and always go above and beyond to help me and my team. Whether it's quick updates or finding solutions to any challenges we face, they consistently deliver exceptional support. If you get the chance to work with either of them, consider yourself lucky!

VISIBREEZ
Canada
6 months using the app
June 29, 2024

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.

CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.

In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.

Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!

So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

NeckFixer
Canada
8 months using the app
August 17, 2024

Today I had the pleasure of being helped by "Zoey" for my questions on having the quantity to match on my Shopify store and without missing a beat. Zoey explained to me the steps needed to make sure my problem was solved.

Nobles Store
United States
5 months using the app
September 3, 2024

I've been using CJ Dropshipping for a while, and I've had a positive experience overall
The platform is user-friendly and offers a wide range of products to choose from. I've found the product quality to be good, and the shipping times have been reasonable.

I want to give a special shoutout to Joean Gu for his exceptional service. he's always gone above and beyond to help me.

Thank you, CJ Dropshipping!

EVE
Egypt
About 2 months using the app
August 27, 2024

Partnering with CJdropshipping has transformed my business, and I can't thank Eileen Qian enough for her exceptional support! Eileen has been amazing to work with—always responsive, knowledgeable, and consistently going the extra mile to ensure everything runs seamlessly. The platform is user-friendly, offering a wide selection of products and dependable shipping options. However, what really distinguishes CJdropshipping is their top-notch customer service, particularly with dedicated agents like Eileen who make you feel fully supported at every turn. I highly recommend them!

VORA
United States
About 1 month using the app
July 31, 2024

We had an excellent experience with CJdropshipping. The platform is user-friendly with a great product selection. The order fulfillment and shipping were efficient, and the product quality exceeded our expectations. Special thanks to John for his exceptional support and dedication, making the entire process seamless.

Moody Mouse®
China
Over 1 year using the app
September 13, 2024

I've been using CJ for over a 3 months now, and I have to say, they've consistently exceeded my expectations. Every time I've encountered an issue, my agent, Roxane Liu, has been there with an effective solution. The support I've received has been top-notch, and Roxane's dedication has made every experience smooth and stress-free. I truly appreciate the reliability and professionalism.

TheAyatJar
Australia
About 2 months using the app
July 22, 2024

I had an awesome time with CJ Dropshipping and had to drop a 5-star review. Roxane was super helpful, going the extra mile to assist me. The customer service was top-notch, and I was really impressed by the support. Big shoutout to CJ Dropshipping and Roxane for the outstanding service!

Justskull
United States
Almost 2 years using the app