Reviews (9,563)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 12, 2024

I had a small problem creating a combo with my products, as I don't have much experience with this site I asked for help from support, a very kind lady named Angel Li helped me and thanked me for her help, I am really satisfied, she helped me very well with a lot of patience and above all very quickly. I give it a rating of 1000 out of 10.

Shara
Colombia
About 2 months using the app
November 11, 2024

I've been working with CJ Dropshipping, and my experience has been fantastic. Their platform is user-friendly and efficient, with a wide variety of products.
What stands out, though, is their exceptional support team. I’d like to especially thank Cherry Xu, who has been incredibly responsive and understanding throughout the process.

Cherry took the time to understand my needs and provided prompt, thoughtful assistance, which made all the difference. Her professionalism and dedication truly exemplify CJ Dropshipping's commitment to customer satisfaction. Highly recommend working with them!

PuddleToes
United States
About 1 month using the app
September 29, 2024

I really like the app, and my dedicated account manager, Aron Lee, has been incredibly helpful. He consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!

That Organized Home
United Kingdom
Over 2 years using the app
December 13, 2024

CJ has been an incredible support system for my business. Their team is always active, responsive, and ready to assist whenever I need help. They provide valuable insights and solutions that have helped me grow and manage my brand more effectively. I truly appreciate their dedication and look forward to continuing our partnership!

Update Avenue
United Kingdom
About 1 month using the app
October 12, 2024

I had an incredible experience with Leah from CJdropshipping's support team! She went above and beyond to assist me with my inquiries and ensured everything was resolved quickly. Her professionalism, patience, and knowledge really stood out. The platform itself is fantastic, with great products and reliable service, but the customer support, especially from Leah, makes it even better. Highly recommend CJdropshipping, and a special thank you to Leah for her outstanding help!

DUBRELLA
United Kingdom
About 1 year using the app
December 5, 2024

Good service, they reply so fast and they speak English good. Suki was a very helpful to me, it was past bedtime from where she is and she still helping me. I hope everyone who's using this app will have the same service I had.

GalacticVirtuality
Canada
3 months using the app
Edited December 23, 2024

CJ Dropshipping has been an incredible asset to my business! Their product quality is outstanding, offering a vast and trendy selection that keeps my customers coming back. The customer service is unparalleled, with a special shoutout to Dolly—her responsiveness, kindness, and unwavering support make all the difference. She consistently goes above and beyond to ensure everything runs smoothly. I highly recommend CJ Dropshipping to any e-commerce entrepreneur—it’s a game-changer!

The Bags Shop
Ireland
Over 1 year using the app
December 23, 2024

Sini Liu is always doing her best for the customer. She solves every problem very fast.

LivingLiveMemories
Austria
About 1 year using the app
December 9, 2024

Cj's support staff is always quick to respond and will help walk you through any issues you might have! They have the knowledge and the skills to help with any issue!

Dogg-Pawz-Love2
United States
About 1 year using the app
October 4, 2024

Very good services, I recommend 100%. My personal agent Shinco Zhao is always available and very helpful answering any question I got! You can find any product you want, get a custom packaging and other amazing features. Thank you!

AMÉLIE Deutschland
Germany
7 months using the app