Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 27, 2024

Great app, I've been using it for about 4 years now and can recommend. Also, Saturn is very responsive and responsible as an account manager, providing A+ customer service.

Odell's House
Estonia
Over 4 years using the app
November 4, 2024

I’m incredibly grateful for the outstanding support I received from Ken, my advisor at the fulfillment center. Recently, I needed assistance with an issue, and Ken stepped in with remarkable speed and efficiency. His knowledge, professionalism, and commitment to excellence made a for me challenging situation very easy. Thanks to his proactive approach, everything was resolved smoothly and promptly. I couldn’t be more satisfied with the experience. Thank you, Ken.

Brillanta
Switzerland
10 months using the app
November 25, 2024

Wonderful customer service by "Krise" from Cjdropshipping. I had a trouble fullfilling my order due to my first time using the platform but all was easily resolved by "Krise"

Krise help me figure out things so easily, very quick to respond and educate me on how to handle everything accordingly. Thanks for your service krise.

Tennova
United States
6 months using the app
November 26, 2024

CJ Dropshipping has been a game-changer for my business with its wide range of quality products and reliable service. A special shoutout to my agent, Anisa, for her exceptional support—she’s always responsive, professional, and goes above and beyond to ensure everything runs smoothly. Highly recommend their platform and team!

ZOLASTA
United States
6 months using the app
October 30, 2024

Great customer support team! The team member Gildan gave me quich and precise advices. I found it much valuable!

ZenCamps™
United Kingdom
10 months using the app
October 27, 2024

Good fast and easy customer service from Ashley wu

R N M Outdoors
New Zealand
11 months using the app
Edited November 13, 2024

Bin Han's support made CJDropshipping great!

taqaatgroup.com
United Arab Emirates
Over 1 year using the app
November 23, 2024

CJ is a very good app for your products and dropshipping. The range is huge and the support is always willing to help. My support Celia didn´t just anwere quickly she also explained my problem step by step so i could fix it.

Frosted Leather
Germany
6 months using the app
December 10, 2024

I had a Problem with a product which was not what was ordered by my Customer. But my my Agend saw the problem and contacted me as soon as possible. He than talked to the supplier and got the right product. Thank you for the amazing work (Kaycee Chen)

DK KITCHEN
Germany
5 months using the app
November 13, 2024

5 stars for Sveta from CJ! Her assistance with asset handling was outstanding – fast, professional, and extremely helpful. Thank you for the excellent service!

Frame Nova
Switzerland
7 months using the app