Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 11, 2024

I loved working with my rep Jordan Gu. She was fantastic and attentive. I would highly recommend!

Paranyx
United States
2 months using the app
November 22, 2024

Needed help with setting up my account. Jolie from the support line was very helpful and answered all my questions.

My Store
United States
About 1 hour using the app
August 15, 2024

I just discovered CJdropshipping and I'm already switching all my products to use CJdropshipping.
The 24/7 support is very reassuring and helps me establish a certain trust with my clients. I'm also lucky to have Wing as my agent.
she reached out to me since the first day to help and guide me through my business.
If you're starting in dropshipping I highly recommend you CJdropshipping plateform.

AniBonheur
France
5 months using the app
September 2, 2024

Billy is always ready to answer questions, nice experience using this app.

ModBoutique
United States
6 months using the app
August 30, 2024

I am extremely satisfied with the customer service I received from Camilia Zhu. She went above and beyond to help me solve my problem quickly and efficiently.

PointsPet
Türkiye
6 months using the app
August 28, 2024

Great experience with our agent July Chan - she goes the extra mile to make sure everything is well taken care of. Is responsive and follows up on the request we put through. Highly recommended.

The Divine Being
Singapore
About 2 months using the app
August 27, 2024

I have just started to use CJ and I must say that the customer service is great. Zoey, my agent, was super helpful and answered to all my questions very quickly finding solutions to issues a was having due to my inexperience.

Thanks Zoe!

Daruma Power
Italy
About 1 month using the app
October 7, 2024

great support from Rami Wu

MAAGIS
Hungary
7 months using the app
November 18, 2024

Un grand merci à mon agent Rebecca pour son professionnalisme et son efficacité ! Elle a su répondre rapidement et de manière précise à toutes mes préoccupations, rendant le processus fluide et agréable.

LyndonGym
France
3 months using the app
September 23, 2024

Skylar Dai from CJ has been very helpful, she dispels my confusion very quickly.

Fashion Harbor
United Kingdom
27 days using the app