Reviews (9,625)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

August 14, 2023

I had a minor issue and a few questions about my account, Alina Liu was able to answer and solve everything! Great customer service. Thank you Alina!

Shop One85
Canada
About 2 months using the app
December 1, 2023

Erika ,cj dropshipping agent has to be the most helpful agent i have ever talked with, she's always on point and helps in every way possible, thankyou Erika :)

My Store
United Arab Emirates
About 2 months using the app
Edited January 13, 2021

Great D2C company and good experience my agent peter is pretty nice. he goes out of the way and help it, he provide better recommendation what to do when order have several items and some time DHL express is better shipping option. Thanks

GiTSYM Fashion
United States
About 2 months using the app
CJDropshipping replied January 13, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 18, 2023

I had the pleasure of interacting with Mary Li and I couldn't be more impressed with her customer service skills. She was extremely helpful and patient, answering all of my questions with clear and concise explanations. Her friendly and professional demeanor made me feel at ease and ensured that my experience was a positive one. I highly recommend Mary Li as a chat supporter and I am confident that she will provide excellent service to anyone she assists.

FuturEdge
Bulgaria
About 2 months using the app
December 5, 2020

If you are a dropshipper, CJDrophipping is the best option for you. They are doing a great job and you can always count on the 24/7 customer service, which is hard to find in other companies. For example, Abby Lu helped me today with a little problem that I didn't know how to solve, but she had enough patience to help me out. She also helped me to find a better shipping method, which was even cheaper than I expected. Thanks, Abby!

Snake Cam Official
Romania
About 2 months using the app
CJDropshipping replied December 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 17, 2023

We love their Service. Especially the fact that we have an agent assigned to us, Shelly has been incredibly responsive and makes sure we have everything we need, she has made our experience very very good. We ordered products for an event/trade show we are participating in, and they got it in for us on time. Also, they noticed a few damaged products before shipping and reached out to us to let us know, about replacing the damaged products. All the products we received were in perfect condition. Most of the products at our store are actually sourced from their listings.

9-5.Life
Canada
About 2 months using the app
November 22, 2023

bonnie number one

Il mio negozio
Italy
About 2 months using the app
January 31, 2023

Estella was very helpful and answered my questions very quickly, I had reached a road block with one of the products I wanted to sell and she was able to fix it for me in no time at all

Soakly
Australia
About 2 months using the app
July 9, 2023

Arlene Nong is the reason I have a deep appreciation for CJ Dropshipping, as she seamlessly streamlined every aspect of the order fulfillment process for me, making it incredibly easy and hassle-free.

InnovatedShifts
Canada
About 2 months using the app
February 1, 2021

The personal agent is very helpfull, polite and always willing to answer your questions. The processing times are quite fast compared with other platforms, the only thing I think could be improved it's the variety of products

Ofertify
Mexico
About 2 months using the app
CJDropshipping replied February 1, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!