Reviews (8,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.
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My Agent Caesar Feng was quck and responsive. He gave me answers without hasitation. He was very cooperative.
Thank you for your feedback! Your approval is our motivation.
Worst app and very bad customer support, they took almost 9 days to ship the items go for private agents they are best than this cj
Sorry for the inconvenience to you. For products not stocked in our warehouse, the processing time may be longer. You can contact our agent to help check the order status at any time. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat
Talisa Chou has been super helpfull in assisting me navigating my way around Cjdropshipping website. Thank you so very much for helping me!
Tinkle Chen help me when i needed help ASAP, my agent Mayya Wang is also really helpful she takes time to understand what i need. i LOVE this app! Only thing there is a crazy amount of Bugs!! Which makes me sad cause i really like this app.
Thank you for your feedback! Your approval is our motivation.
Alan Yang did an excellent job communicating with me the details of setting up my shipping account. Highly Recommended.
Thank you for your feedback! Your approval is our motivation.
I didn't expect this type of treatment. My support agent Ruth Ying is always friendly, ready to help and respond very fast. Thank you!
Really easy to navigate through.
Very friendly and understanding customer service.
Thank you Diana for the warm responses and fast response.
WORST DROPSHIPPING AND UNETHICAL BUSINESS THEY ARE RUNNING. I AM SURPRISED HOW THEY ARE NOT SHUT DOWN. ORDERS TAKE OVER 10 DAYS PROCESSING AND THEY LIE ABOUT DISPATCHING THE ORDERS WHEN THE ORDERS ARE SITTING IN THEIR WAREHOUSE UNTIL YOU BRING IT UP AND SUBMIT A DISPUTE THEN THEY SHIP IT OUT AFTER 15-20 DAYS..SO IF YOU ARE LOOKING TO SKIP ALL THIS HEADACHE..PLEASE QUIT THEM NOW. OTHERWISE NO MATTER IF YOU HAVE BEEN DROPSHIPPING FOR A FEW MONTHS OR A FEW YRS IT WILL TAKE THEM ONLY A FEW DAYS TO RUIN YOUR BUSINESS
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Cj has great customer service and shipping times. What I like most is that they assign you a personal account manager. It's great having a point of contact when you are scaling.
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
Some of the shops on CJ are scam suppliers. When I brought this to CJs attention the deleted my account instead of resolving the issue.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.