Reviews (8,139)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

June 26, 2023

Thanks, Talisa for your prompt assistance in helping me request videos for my product!
I love working with CJ, everything is documented and video assistance is also available.

Aydooz
Israel
28 minutes using the app
December 14, 2020

The app makes it difficult to do good business because the freight is very expensive. Overall it is well organized, but expensive compared to others, perhaps worth more to those who work with dollar or euro.

MulherChique.com
Brazil
About 14 hours using the app
CJDropshipping replied December 14, 2020

Hi, sorry for your bad experience. If you have any problems with us, you're welcome to contact our support by email or online chat. Email: support@cjdropshipping.com Chatroom: https://chat.cjdropshipping.com/#/chat/openChat Hope it helps.

March 11, 2023

Good guys to work with ! I had an amazing experience with Robert Yang , really kind and willing to help. I definetly recommend working with these guys.

Dela-Water
France
11 minutes using the app
August 4, 2021

I would like to thanks Jacob Zhao for the support he gave me. He has been so helpful and patient to find the right informations!

ZERON™
Norway
8 minutes using the app
CJDropshipping replied August 4, 2021

Thank you for your feedback! Your approval is our motivation.

January 30, 2021

I am a new dropshipper and the agents for CJ provide excellent service. The agents are always here to help when I need them at any time. I appreciate their help.

Kat's Company
United States
7 minutes using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 2, 2023

I highly recommend CJ. It's easy to use and has all the necessary features for managing orders and shipments. The customer support is exceptional, and my experience with agent Henry was nothing short of excellent. Overall, a five-star app with top-notch service. Thanks CJ and team

BoldAttic
Indonesia
6 minutes using the app
November 3, 2022

I really like the customer service. The response was very quick and efficient. Ada Qiu helped and guided me in every way. Thank you!

Kienza
United Kingdom
3 minutes using the app
May 2, 2023

Fast replies, informative and helpful links were sent. Very thorough replies. Thanks great support so far from "Michell luo"!

NOLACreamery
United States
2 minutes using the app
May 19, 2023

Waylan is the best. Always helping me to resolve any issues that I may have or answer my questions regarding products. I enjoy working with him.

Sycrece's Beauty
United States
2 minutes using the app
June 12, 2023

Ruth was very helpful and got me everything i needed to get my store setup and running. highly recomend

Express Shop
United States
1 minute using the app