Reviews (9,619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

April 30, 2021

I have had a great experience with CJ. They actually help you with almost everything. They provided my Product photos and also all the details that I asked for. The response time is amazing.
Special thanks to my agent Yuki Zhao, She is literally the best. Always Helping.

Berkin Harbour
India
About 2 months using the app
CJDropshipping replied May 5, 2021

Thank you for your feedback! Your approval is our motivation.

May 31, 2023

Alan was so helpful and kind. He solved every problem i had with my products , etc. Finally, he responded within 1-2 minutes very FAST!

FanHumidifier
Greece
About 2 months using the app
April 8, 2023

I recently had a fantastic experience with CJDropshipping's customer support Eugenia. From the moment I reached out for assistance, I was impressed with his/her responsiveness and willingness to help. The support of Eugenia was prompt in addressing my inquiries and went above and beyond to ensure my issues were resolved. Thank You alot

Delaware Store
United States
About 2 months using the app
July 30, 2020

I love how the communication goes, they speak good English and service is very good. And there is also a wide range of product!

Twopointo2.0
Netherlands
About 2 months using the app
CJDropshipping replied July 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 26, 2021

Very good application and services that combine product import, supplier and order processing with the availability of an agent. Automatic order processing is very useful and well done and facilitates order processing.
The possibility to make stock and create its packaging is also very practical.

My Sweety Legs
France
About 2 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 29, 2023

Outstanding Service
I am absolutely delighted with the exceptional service I received from CJ! From start to finish, the experience was top-notch. CJ's professionalism, knowledge, and friendly demeanor made me feel comfortable and confident throughout the process.

Their attention to detail and willingness to go the extra mile truly sets them apart. They were prompt in responding to my inquiries, and their expertise in the matter was evident from the outset. I felt valued as a customer, and my needs were met beyond my expectations.

CJ's dedication to providing excellent service is evident in every interaction. They were patient in addressing all my questions and concerns, ensuring that I was fully informed and satisfied with the outcome.

I wholeheartedly recommend CJ to anyone seeking a reliable and efficient professional. Their expertise and commitment to customer satisfaction make them a true asset. Thank you, CJ, for making this experience so smooth and enjoyable!

whole-sale-source
United States
About 2 months using the app
July 14, 2023

I recently had the pleasure of working with CJ Dropshipping's customer service team, and I was absolutely amazed by the level of service I received. I had a question about a product that I was interested in dropshipping, and I was able to get in touch with a representative named Robert Yang. Robert was incredibly helpful and knowledgeable, and he was able to answer all of my questions in a clear and concise way. He also went above and beyond to help me find the best product for my needs.

luxury avenue
Algeria
About 2 months using the app
July 21, 2023

customer service is well responsive, great delivery packaging and speed shipping, product as shown,

Jeilene
United States
About 2 months using the app
October 21, 2020

Very good app and very good service. I always get the help I need and all products are sourced in no-time!

dealingo.nl
Netherlands
About 2 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 2, 2021

Excellent Customer service. The delivery time is far better compared to its counterparts. Variety of products available in the store also surprising considering they are sourcing all my themselves and handling the shipping too.

Apollo Lightings
India
About 2 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.