Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

September 17, 2024

Easy to use, you can always use the customer service to get help, Leah immediatly answered me and helped to get a solution.

Nostalicon
Germany
28 days using the app
September 24, 2024

Worst customer service. The sourcing team will just waste your weeks and will not do anything the way you want, will keep providing irrelevant responses, and will just abuse you, continuously wasting time.

StarLuxy
France
13 days using the app
September 2, 2024

Billy is always ready to answer questions, nice experience using this app.

ModBoutique
United States
6 months using the app
September 23, 2024

Hey Glacia, your support was top-notch! Thank you for being so attentive and helpful. I truly appreciate it!

Nayvans
France
14 days using the app
September 3, 2024

Absolute satisfaction. Very simple, very precise support. The problem was solved within 10 minutes

CuddleCloudCorner
Germany
5 months using the app
September 3, 2024

I've been using CJ Dropshipping for a while, and I've had a positive experience overall
The platform is user-friendly and offers a wide range of products to choose from. I've found the product quality to be good, and the shipping times have been reasonable.

I want to give a special shoutout to Joean Gu for his exceptional service. he's always gone above and beyond to help me.

Thank you, CJ Dropshipping!

EVE
Egypt
5 months using the app
September 10, 2024

I've been using CJ for a while now, and the customer service is very responsive. I've often spoken to Bellica Lin in particular.

Papaw
France
About 2 months using the app
September 16, 2024

I just started drop shipping and was hoping to get the best treatment and help from CJ drop shipping. One day I texted customer service for help and I met an angel. Her name is Skylar Dai. She took me through the process with patience and upmost professionalism. From sourcing till Shipping, she was right there all the way. I am grateful to her and I know she must be an asset to your company.

titoama
United States
27 days using the app
September 30, 2024

Great service from CJ Dropshipping, especially my agent Eileen. I was able to set up custom packaging for my product, connect the products to my store with ease and Eileen helped me every step of the way. Eileen help to finalise the packaging designs. It is great to have a personal agent, one benefit of using CJ Dropshipping. You can easily contact them on WhatsApp, email or through the CJ Chat.

PremTracker
United Kingdom
6 days using the app
Edited November 18, 2024

I just began using CJDropshipping and with that came many questions. Thank you very much Grant, Pauling, Leah Cheng, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

My Store
United States
2 months using the app