Reviews (8,976)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

April 29, 2020

I like CJ dropshipping.
I appreciated the reactivity of Agent Celia. it allowed me to validate my order as quickly as possible. Congratulations to cjdropshipping

SWAB
Australia
About 1 month using the app
CJDropshipping replied April 29, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 29, 2023

Hey if you have Sulee Li as your CRE you will never have a problem. very helpful. We are new to CJ but she was very helpful. CJ nothing can replace the quality of good people in an organization. We will surely place an order with your very supportive organization in the next few days.

mypetmycat
United States
About 1 month using the app
September 25, 2023

i want be honest,i try many dropshipping app and channel,but CJ work like a charm,and when i have a proble i contact the support,the specialist helping me is
Sini Liu,work with me every step and even if i not have so many order yet,i got the support i need all the time,if you spend time research will work for you

GOSTDEAL
United States
About 1 month using the app
July 26, 2020

Awesome App. The shipping times to Germany are great (about 5-15 days) and you also get a personal shipping agent.

Fahrradtasche
Germany
About 1 month using the app
CJDropshipping replied July 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 13, 2021

Thanks to Gina starting my Shopify Store got really easier, She was there to help every single time I needed her.

Un Bracelet
United Kingdom
About 1 month using the app
CJDropshipping replied January 13, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 14, 2020

I can only recommend CJ Dropshipping especially the service consultant Lucy Huang was always on my side for questions :)

BLAINTAINE
Germany
About 1 month using the app
May 21, 2021

Great customer service and support. Answered all my questions perfectly and provided detailed and concise information

NaLaan
Thailand
About 1 month using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

January 24, 2023

This guy Michell Luo is amazing. Always helps me out and i always get fast replys. I just got started with dropshipping so he is really helping me with figuring out stuff on this app

itsamore
Romania
About 1 month using the app
April 6, 2023

Ken helped me very well, helped me set up IOSS settings very quikcly. Thanks! Great answers to my questions.

Catique
Netherlands
About 1 month using the app
February 28, 2023

Rebecca is an extremely reliable customer support employee who responds quickly and always provides helpful answers. She is highly effective and customer-oriented, making her a great asset to the company and its customers.

MZ onlineshop
Germany
About 1 month using the app