Reviews (9,658)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 4, 2020

Good customer service especially from our agent Leely Wen. Needs to improve some aspects but overall a great app.

Upzilon
United States
About 2 months using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 31, 2023

I have my own assistant who is very kind and helpful, she’s helped me a tone starting my business! I would recommend to anyone

SW Tech
United Kingdom
About 2 months using the app
October 13, 2023

Bruce Lin thank you so much for your support I really appreciate it best regards

2kTrendy Fashion Watch
Jamaica
About 2 months using the app
August 14, 2023

Vitalis provided perfect support whenever I approached to him with my questions. I am extremely satisfied.

Zeino Store
Azerbaijan
About 2 months using the app
March 13, 2023

Dear Gina Ge,

I would like to thank you for your excellent support in processing my orders. Your prompt and efficient response has been a tremendous help, and I am grateful for your assistance.

Your knowledge and expertise in handling orders has made the process much smoother and more manageable for me. I appreciate your willingness to go the extra mile to ensure that everything is taken care of ...

Julidostore
Vietnam
About 2 months using the app
April 19, 2023

Always a pleasure to work with CJ. My agent "Bonnie" responds within minutes no matter what the problem is. Here's to a successful future.

Gamechanger
Switzerland
About 2 months using the app
April 7, 2023

Sveta was very helpful in helping me resolve my issues and the customer service overall is quite fast.

FUXI-CO
United Kingdom
About 2 months using the app
August 31, 2023

Really Great Service. I am getting quick responses whenever I have any concern, really dedicated team.
Thanku

Prankee
Canada
About 2 months using the app
October 20, 2023

The best. Very satisfactory service. Very helpful staff, experienced in dealing with various issues, especially their staff named Cheria who helped me a lot.

Walaoway
Malaysia
About 2 months using the app
December 16, 2022

Thank you so much Erica Zhang for the amazing support.

It's really nice to be able to count on such a good support team. 100% recommend CJ!

Leo
Canada
About 2 months using the app