Reviews (9,237)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

September 23, 2020

So far so good. My designated agent is fantastic and very personable. He guided me through everything step by step and was veryunderstanding toward my situaiton. Would recommend for beginners as they have great customer service. Will update my review once I start ordering from them!

LashBasics
Australia
About 1 month using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 21, 2020

I think CJ is taking many steps ahead than other dropshipping websites,
as they support their dropshippers with the maximum help need,
plus the delivery period is very short and could help to expedite your
sales.

spinnal
Jordan
About 1 month using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 20, 2023

Ils sont efficaces, rapides et sympas, franchement très ravi du service !

ZenVibeStore
France
About 1 month using the app
August 10, 2023

Great service and great assistance by Alina Liu. I had a problem and she promptly solved it, couldn't be more satisfied

Explorer
Italy
About 1 month using the app
Edited December 20, 2022

Best help service I have ever experienced! They help in everything you need and answer your questions in couple of seconds! I have been lucky having such a good agent, cherry Xu!

Hot Winter
United Kingdom
About 1 month using the app
January 23, 2021

CJ is the best, their service is incredible - and Ayden, my agent is the cherry on the cake! I highly recomend

ReCapsuleCoffee™
United States
About 1 month using the app
CJDropshipping replied January 25, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 15, 2022

Excelente fornecedor com preços e produtos de qualidade extremamente bom e prazos de envio muito rápidos, muito obrigado Cristina

Outletify Shop
Brazil
About 1 month using the app
October 26, 2023

I want to tell you all about Bin Han from CJ Dropshipping. He's been super helpful and awesome! Whenever I have questions, he's always there to help with my orders and teach me how to use the platform. Bin Han knows English and Mandarin really well, so it's easy to talk to him. He's really dedicated and professional, and he always wants to make sure I'm happy. I couldn't have done it without him! Thank you so much, Bin Han, for being the best! I totally recommend him to everyone!

The Kism Lab
Hong Kong SAR
About 1 month using the app
March 5, 2020

CJ Dropshipping is the BEST! Irene Hu is a very Good agent! Very Supportive, And Patient, reply very quickly to my enquires This is definitely better than Aliexpress. ✅ GOOD AGENTS ✅ FAST SHIPPING TIME. HIGHLY RECOMMEND.

WheenFit
United States
About 1 month using the app
July 12, 2021

This is the best app I ever tried in dropshipping. Customer service is also great, especially they assign us one fixed agent. My agent Charles is really helpful and answered many questions with the app. Recommended.

Sallye Shop
Hong Kong SAR
About 1 month using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.