Reviews (9,237)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.

May 5, 2023

Ayden is the best! Truly helpful with any doubts or problems and always available! 5 stars deserved!

Seaty Pet
Italy
About 1 month using the app
May 17, 2023

Camilia Zhu has been a goddess and so hopeful, makes my life easy. so happy she is on my side to help me all the time

Indemandemporium
Australia
About 1 month using the app
May 20, 2023

Thank you CJDROPSHIPPING! Excellent customer service, fast reply, fast shipment! Thank you Zoe for your kind service.

AJIESHOP
Sweden
About 1 month using the app
Edited June 23, 2023

Rebecca Lin was extremely helpful and resourceful, literally the first Agent to ever be so straight forward and was able to resolve issues ive had for days in a matter of seconds, whereas other agents failed to provide reassurance with my problems. Give this woman a raise CJ, your agents need to be more like her

DermisDelight
United States
About 1 month using the app
Edited October 18, 2023

Garrison Wong is a G, happy with the assitance

WashMates
Australia
About 1 month using the app
December 28, 2020

My experience so far has been great. Sourcing usually takes no more than a few hours. Their customer service team is available 24/7. They are quick to respond and address any questions or issues. My personal agent Ayden has been a great help.

The Waisted Space
United States
About 1 month using the app
CJDropshipping replied December 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 11, 2023

Amazing Customer support from Angel Li, she provided so much solutions for my questions and replies extremely fast. Thank you ANGEL !!!

fofa
Egypt
About 1 month using the app
December 26, 2022

Best dropshipping service. Customer support is also great and thanks to Sita Cui for quick and polite answers.

Shop Aethen
Serbia
About 1 month using the app
July 8, 2021

Helen Li has been so helpful the entire way through. They help you fully automate and help with any issues you may have. They communicate very well and actually care about your longevity and success. I wouldn’t recommend any other platform. Thank you!!

Evergreen Expo
United States
About 1 month using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

May 13, 2023

I had so many questions regarding stock levels and Donna Li was very helpful and patient! It was very much appreciated!

CHRYSTALIDE
United States
About 1 month using the app