Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited September 9, 2024

Based on my experiences, I do NOT recommend this app.
I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately.

Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks.

When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping.

Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

Geniva
Netherlands
4 months using the app
September 17, 2024

Jolie is incredible, super helpful

Lewis-London
Netherlands
23 days using the app
September 4, 2024

I am sole proprietor and start up. I do not know much and every steps I take is still a trial and error. However I find CJ Dropshipping easy to manage and sync through my Shopify shop. Also tested for order and the delivery was within 2 weeks ( Philippine market) also they have a working and easy to reach customer service people. Special thanks to miss Chandy Chen for the help and guidance. She made it easy and quick for me.

Littlemixx
Philippines
4 months using the app
September 11, 2024

They are the best! Shinco Zhao did his best to help me!

produsereduse.romania
Romania
About 2 months using the app
September 5, 2024

Fast replies excellent service yori lin

Slmtraders
India
3 months using the app
September 5, 2024

The customer service answers very quickly and help very kindly. keep-up!

Jo and Zia
France
3 months using the app
September 24, 2024

Many thanks to my friendly and competent agent Pauling

KuschelWichtel
Germany
10 days using the app
Edited October 5, 2024

amazing service thank you very much Zoey

Paris Femme
France
25 days using the app
Edited November 8, 2024

Its been a few months been using CJ dropshipping.Its been a good experience.I am fortunate to have Christine Yu as my agent.She have help me alot and solving my enquiries.Christine will do her upmost best effort to assist. I do recommend CJ dropshipping to anyone getting started.

Thecoolix
Singapore
4 months using the app
September 2, 2024

Dear Nancy,

Thank you so much for your help! I’d be happy to leave a 5-star review. You’ve been absolutely amazing, and I really appreciate your support. I'll make sure to mention your name in the comments as well. Once I’ve posted the review, I’ll send you a screenshot. Thanks again for everything!

אורטוגוף
Israel
5 months using the app