Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 3, 2024

I've had a fantastic experience with CJ Dropshipping, thanks to Chandy Chen's exceptional support. Their fast responses helps navigate CJ smoothly.

Ordino US
United States
2 months using the app
September 3, 2024

Absolute satisfaction. Very simple, very precise support. The problem was solved within 10 minutes

CuddleCloudCorner
Germany
5 months using the app
October 2, 2024

Very good service!

Holistike
Colombia
7 months using the app
October 9, 2024

Enid Dong is the best customer support agent ❤️

CHEATERSMATE
United Kingdom
4 months using the app
August 14, 2024

Steph Zhu one of the customer service agents helped me understand the intricacies of the logistics chain and how additional charges can show up after an order and why. She took the time to help me until I was satisfied and got the answers I wanted.

Canis Alpine
Sweden
3 months using the app
September 2, 2024

Livi Peng i the best you can ask for. Always there, always fast and master service minded. You can not get better and more professional help. I recommend this on top.

LoveforLife Shop
Sweden
17 days using the app
October 19, 2024

Leah Cheng is the best consultant CJ has.

Couture Girls
South Africa
2 months using the app
December 6, 2024

SiniLiu is verry responsive. Thanks a lot

My Minipet
France
4 days using the app
December 2, 2024

Sabrina Liu's customer service responded promptly and patiently.

Iker store
China
29 days using the app
Edited October 29, 2024

Service client très réactif, Rebecca et Alan ont répondu à mes questions sur le stock de certains produits dans les 20mn!

Lullababee
France
5 months using the app