Reviews (9,237)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.
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Rena is the best support
It's really very helpful platform to dropship mine products. It's really have winning products on it and also gives good shipping time. They will provide an agent to you who help you with any of your questions and confusions.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I had a great experience with Alexis Wong from CJDropshipping as my customer service agent. She was really professional, knew a lot about their products, and was super friendly. Alexis Wong went above and beyond to help me with my questions, making my experience very enjoyable. I'd definitely recommend her for excellent customer service.
Connie jin is perfect. She answered all my questions perfectly, very, very nice. I recommend this application
Very good service, good shipping times and a lot of products. The Agents can help you directly and do save a lot of time.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.
Thank you for your feedback! Your approval is our motivation.
CJ customer service is just great. I had an issue with an order and being new to CJ I'm not entirely familiar with CJ. Customer service replied within 5 minutes which is very fast and within 20 minutes my issue was resolved
Thanks
I would like to share my opinion about this app and most of all the people who work there. Especially agent "Lori Wu". It's amazing what opportunities, help and support we get. Trust me, I have run many dropshipping stores with various successes and decided to work with them - it was the best decision. Contact via chat with everyone, and additionally a dedicated agent - only for you, who is like your best friend. He will help, solve the problem, guide, arrange for you. I felt served in the best possible way as i could imagine. Look, it's not like other apps. There you send a link and do it yourself, and here? In cjdropshipping, everyone has an individual approach to you, they guide you step by step - live or do something for you. From finding a product, through help with custome package, orders, help in handling, settings. 24/7 whatsapp contact + chat. You don't wait for an "email" with a response from support. THIS IS THE BEST SOLUTION. I am glad and thank you very much that I found such a great agent as Lori, she is wonderful, kind, friendly and always helpful. Thank you CJ for this employee and for your opportunities. We do another 6 figures :)
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
very good customer support cjdropshipping ty for everything DONNA. So efficient with those print screens :D
I've been working with Vita as the supplier agent for my online store. Her reliability, promptness in communication, and understanding of my product needs stand out. While there are many choices in the industry, it's her straightforward professionalism that keeps our business relationship strong. Without hesitation, I give her a five-star rating.